This is a remote position.
Work Schedule: Monday to Friday 9:00am to 6:00pm Victoria Time 6:00 AM 3:00 PM Manila Time) with 1 hour unpaid break
Join a growing automotive service business as their Operations Support Specialist where you ll play a crucial role in systematizing and streamlining key business processes. This role offers the opportunity to work directly with the leadership team to support business transformation and succession planning initiatives. You ll be instrumental in creating and maintaining the operational backbone that allows the business to scale while working across multiple departments to ensure consistent delivery of critical business functions.
Responsibilities:
- Compile and prepare monthly business performance reports by gathering data from multiple software systems
- Support accounts department with spreadsheet maintenance and basic data entry tasks
- Assist with maintaining compliance documentation and checklists
- Process and organize jobrelated documentation and records
- Support implementation of new operational systems and processes
- Maintain and update standard operating procedures (SOPs)
- Assist with scheduling and coordination of meetings
- Support secret shopper program administration
- Handle basic communication tasks and followups
- Assist with documentation of business processes for succession planning
Scope:
- Support for 3 key stakeholders across different operational areas
- Focus on compliance and communication tasks not creative work
- Fulltime role with initial 6month evaluation period
- Primary responsibility for monthly reporting and data compilation
- Support for accounts department focused on basic/repetitive tasks
- Involvement in process documentation for succession planning
- Handling of routine administrative and operational tasks
Requirements
- Exceptional attention to detail for handling repetitive tasks with high accuracy
- Excellent organizational skills maintaining systematic documentation and reporting and ability to manage multiple priorities
- Advanced skills in Microsoft Office Suite particularly Excel for spreadsheet management and report creation
- Strong proficiency in compliance and data management for financial reporting and documentation
- Proficiency in using business communication and collaboration tools
- Experience with data entry and report compilation
- Strong written communication skills for documenting processes and creating SOPs
- Ability to work independently and proactively identify improvements
- Experience with process documentation and SOP creation
- Comfortable learning and working with multiple software systems
- Background in administrative or operational support roles
- Understanding of basic business processes and workflows
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
Exceptional attention to detail for handling repetitive tasks with high accuracy Excellent organizational skills maintaining systematic documentation and reporting, and ability to manage multiple priorities Advanced skills in Microsoft Office Suite, particularly Excel for spreadsheet management and report creation Strong proficiency in compliance and data management for financial reporting and documentation Proficiency in using business communication and collaboration tools Experience with data entry and report compilation Strong written communication skills for documenting processes and creating SOPs Ability to work independently and proactively identify improvements Experience with process documentation and SOP creation Comfortable learning and working with multiple software systems Background in administrative or operational support roles Understanding of basic business processes and workflows Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job