Product Manager Developer Relations

Summary

As the Product Manager Developer Relations (DevRel) you will lead the strategy and adoption of technical partner integrations that drive business growth for Jewelers Mutual. This role is focused on enabling thirdparty developers agencies and partners to seamlessly integrate with JMs products via auction platforms marketplaces and ecommerce carts.

You will oversee our public APIs the development of SDKs embeddable widgets and the creation of developerfacing documentation and resources. Youll work closely with strategic partners engineers product designers and business teams to accelerate integration adoption and unlock new growth opportunities.

In this foundational role youll shape the development of the DevRel function at JM ensuring integrations are easy to adopt wellsupported and deliver measurable business impact. This is a unique opportunity to influence how we engage with developers and partners at scale while focusing on longterm goals that grow JMs platform ecosystem.

WHY Jewelers Mutual
We are a financially secure exceptionally positioned and intellectually curious company driven by our core values of Agility Accountability and Relevancy! We continue to raise the tide of the jewelry industry weve served since 1913 through our innovative people our unyielding customer commitment and evolution of our products and services to be the most trusted advisor to all we serve.

With a generous benefits package office locations throughout the United States and a mantra of making your mark today consider evolving your career and shining bright with Jewelers Mutual Group!

About the DevRel Team

The Developer Relations (DevRel) Squad is a new team within Jewelers Mutual focused on making integrations easier and more valuable for our partners. We ensure that thirdparty developerswhether theyre from an auction platform jewelry marketplace ecommerce agency or software providerhave the right tools APIs and support to build successful integrations with Jewelers Mutual.

This team plays a key role in driving adoption and business growth by enabling seamless integrations improving the developer experience and ensuring that external partners can easily connect to our ecosystem.

Essential Duties and Responsibilities Other duties may be assigned.

• Define Product Strategy: Lead the strategy vision and roadmap for thirdparty integrations ensuring alignment with business objectives and partner needs. Collaborate with engineers product designers and stakeholders to communicate and execute integration priorities.
• Manage Product Development: Oversee the product development lifecycle from discovery to launch ensuring that integrations (such as with Auctions platforms marketplaces and ecommerce carts are welldefined tested and successfully implemented.
• Prioritize Features & Improvements: Evaluate tradeoffs and prioritize integration initiatives based on user feedback business impact and data insights with a focus on increasing successful thirdparty integrations. This includes enhancements like the developer portal to centralize API documentation and streamline onboarding.
• Drive Adoption: Make it easier for partners agencies and thirdparty developers to integrate with Jewelers Mutuals products driving adoption and creating seamless integration experiences.
• Collaborate CrossFunctionally: Work closely with engineering design and platform teams to ensure smooth and alignment on integration projects. Ensure that all technical aspects including public APIs SDK development and embeddable solutions meet developer needs.
• Conduct Research & Gather Insights: Gather feedback from partners and developers to identify integration opportunities and areas for improvement. Leverage this information to refine integration offerings and prioritize highimpact features.
• Monitor Product Performance & Define Success Metrics: Use analytics and KPIs to track integration performance and adoption rates defining success metrics that focus on increasing the number of successful thirdparty integrations. Make datadriven decisions to improve integration offerings and drive platform success.
• Enhance User Experience: Collaborate with designers to ensure that integrations are seamless and improve the developer experience. Focus on creating comprehensive public APIs sample code and other resources to ensure smooth onboarding for developers.

Qualifications

• 3 years of experience in product management with a focus on thirdparty integrations APIs or developer platforms.
• Proven ability to drive adoption and business value through partner integrations and developer engagement.

• Strong technical understanding of APIs including REST GraphQL authentication standards and developer tooling.
• Experience with API management and working with cloud technologies and thirdparty integrations. Familiarity with tools like RESTful APIs OAuth and GraphQL is a plus.
• Strong collaboration skills with experience working with crossfunctional teams including engineering design and business stakeholders.
• Analytical mindset with experience using data to inform decisions and measure the success of integrations.
• Excellent communication skills with the ability to articulate technical concepts to both technical and nontechnical audiences.
• Ability to manage multiple integration projects in a fastpaced environment particularly with a focus on thirdparty vendor relationships.
• Experience working with marketplaces ecommerce platforms or APIdriven integrations is a plus

What We Offer

• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.
• Collaborative & Inclusive Culture: Work alongside smart passionate peers who value ownership and continuous learning.
• Modern Work Environment: Enjoy a stateoftheart office in Raleighs North Hills combined with a hybrid work model that balances teamwork and flexibility.
• Competitive Compensation & Benefits: Comprehensive healthcare 6 401k matching generous PTO (including floating holidays) and One Pass for fitness subscriptions.
• Community & Giving: Benefit from 50 charitable gift matching and paid volunteer time to support nonprofit causes.

Required Experience:

IC