Patient Account Representative
Patient Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
U.S. Physical Therapy has an immediate opportunity for a positve and enthusiastic Patient Account Representative in our Big Rapids Central Billing Office.
- Work closely with patients to resolve billing and payment issues
- Research and resolve discrepancies on patient accounts
- Process payments and refunds
- Review and update patient insurance information
- Communicate with insurance companies to obtain prior authorizations and verify coverage
- Follow up on unpaid claims and denials
- Maintain accurate and uptodate patient account information
- Provide excellent customer service to patients and healthcare providers
- Collaborate with other departments to improve processes and ensure timely reimbursement
- Maintain knowledge of current insurance regulations and coding requirements
Qualifications :
- High school diploma or equivalent required; Associates or Bachelors degree preferred
- 12 years of experience in medical billing and collections
- Knowledge of medical billing and coding insurance regulations and healthcare reimbursement policies
- Strong attention to detail and ability to work independently
- Excellent communication and customer service skills
- Proficient in Microsoft Office and other computer programs
- Ability to multitask and meet deadlines
Additional Information :
- Competitive compensation
- Front Office Monthly Incentive based on meeting metrics
- Excellent benefits package including 401k health dental and generous paid time off
- Multiple opportunities for professional development specialization and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
