Customer Success Representative
Customer Success Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Customer Success Representative
Location: Stevens Point WI Corporate Office
*May include remote opportunities in the following states: FL IL IN KS MI MN TN TX UT WI. No relocation assistance is provided.
Starting Salary: $45972.49 (salary commensurate with experience)
Start Date: June 16 2025
Do you want to make a difference in K12 education
At Skyward we build software solutions for K12 schools so every day you are getting to help students teachers and school administrators succeed. You cant say that about every career!
Skyward is currently seeking Customer Success Representatives to join our team. This is not a typical customer service/call center role. In this role you will work in a fastpaced environment oneonone with customers while collaborating with your team to provide training and solutions for our customers.
What you will do:
- Serve as the front line in our mission to provide the best possible experience for our customers.
- Develop personalized implementation plans for new customers and contribute to the ongoing success of current customers.
- Demonstrate outstanding customer service skills and the willingness to do what is necessary to achieve customer satisfaction with Skyward solutions.
- Consult with customers through voice electronic means and inperson to gather information and evaluate the software functionality.
- Design and formulate appropriate solutions direct system setup and recommend procedures.
What it takes:
- Must be able to travel as ravel is required (could include overnight stays).
- Must have a strong work ethic.
- Ability to work both in team and solo environments.
- Dependable with strong organizational skills.
- Proficient in Microsoft Office
- A two or fouryear degree or a combination of education and experience that provides equivalent knowledge skill and abilities will be considered.
What the future holds:
Skyward is committed to the continued growth of our employees and provides indepth training and the opportunity for career advancement based on increased knowledge skills and abilities.
Click the link below to view the full job description:
Customer Success Representative
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Skyward Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Transparency in Coverage
- Through UnitedHealthcare UMR and HealthSCOPE Benefits creates and publishes these MachineReadable Files on behalf of Skyward.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
