Get to Know the Team
The Consumer Experience product team is an established team responsible for the core experience of the Grab app. Our focus spans consumer growth engagement and loyalty. We strive to engage and retain consumers on our platform making a meaningful impact on the lives of our consumers. If youre looking for a meaningful opportunity to contribute to one of the leading superapps in Southeast Asia we invite you to become a part of our dynamic team!
Get to Know the Role
We are looking for a dynamic and experienced product manager to manage the strategy and product roadmap for Consumer Loyalty. As the lead for this crucial aspect of our platform you will play an individual contributor role and shape the vision strategy and of features related to consumer loyalty ensuring a rewarding experience for our. You will be reporting to Head of Product Consumer Experience and based onsite in Grab Jakarta office.
The Critical Tasks You Will Perform
- Product Vision and Strategy:
- Develop and drive the product vision and strategy for consumer loyalty products aligning it with overall product vision and business objectives.
- Create a roadmap that prioritizes and optimally sequences product features to enhance the user experience and increase user engagement with usergenerated content.
- Propose and explore new features and technologies to maintain a competitive edge and continually improve the value proposition of our platform.
- DataDriven Decisions:
- Leverage data analytics to understand user behavior trends in content consumption and areas for improvement in usergenerated content features.
- Use data to make informed decisions optimize existing features and guide the development of new features to enhance engagement and relevance.
- CrossFunctional Collaboration:
- Be the leader of crossfunctional teams comprising senior engineers designer analysts and country operations to grow User Generated Content on the platform.
- Foster a culture of collaboration and knowledge sharing within the team and across the organization.
- Communicate product updates roadmap and performance to stakeholders and leadership addressing their concerns and incorporating feedback into product iterations.
Qualifications :
What Essential Skills You Will Need
- Bachelors degree in Business Engineering Computer Science or a related field.
- At least 5 years experience in Product Management in lead roles with a focus on consumer loyalty or engagement in the tech industry..
- Proven success in defining and implementing successful product strategies and roadmaps.
- Experience defining and tracking metrics that measure the success of products and abilities complemented by project management skills.
- Experience with creating outstanding user experiences.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime