Manager Renewals
Manager Renewals
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Salary Not Disclosed
1 Vacancy
Job Description
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
The Renewals Team focuses on facilitating contract renewals at Stripe ensuring we protect our margins and grow our revenue base. We partner with sales on the analytical and advisory aspects of a renewal including identifying upcoming renewals determining historical consumption and pricing positioning value surfacing upsell/crosssell opportunities and helping close deals with good outcomes for Stripe and the user.
What youll do
The Renewals Manager will partner with global sales leaders Sales Strategy & Operations Customer Success and internal partners to define manage and execute contract renewals for Stripes existing user base. We are looking for a selfstarter who has demonstrated success dealing with ambiguity operating in a highgrowth environment and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team superior communication skills helping teams deliver on ambitious targets
Responsibilities:
- Recruit train and lead a team of Renewals Specialists
- Develop the longterm vision and strategy for the team and manage daytoday operations with a focus on performance against key sales metrics
- Be accountable for increasing revenue managing daytoday operations and scaling the team
- Coach mentor and guide the team in developing consultative and solutionbased renewals and sales skills
- Effectively work crossfunctionally across the organization to shape Stripes solutions to meet client needs
- Inspire motivate and enable individual development to promote career growth of direct reports
Minimum requirements:
- 710 years of technology sales or account management experience with 35 years of people management experience
- Thrives in settings with a high level of autonomy to create strategy direction and structure
- Experience leading sales account management and operations in an early stage highgrowth technology environment forecasting and managing a high growth business for multiple quarters
- Ability to hire train and coach a highperformance Renewals team
- Ability to support the Renewals Specialists efforts through strategic advice on account strategies and serving as executive sponsor with key relationships
- Demonstrated passion for Stripes mission
Nice to haves:
- Prior experience leading a renewals team
- Prior experience at a growth stage Internet/software company
- Payments experience
Required Experience:
Manager
Employment Type
Full Time
