Experience Manager

Elevate the art of creating unforgettable moments as Experience Curator at Goldener Hirsch. This on-site position plays a key role in developing and carrying out unique experiences for guests and team members alike.  The Experience Curator will also be the on-site point person for organizing and managing membership experiences communication and engagement. Experiences will be aligned with the Soul of the Place which is the unique identity and personality of each Auberge property.

• Lead the development of curating all experiences and a monthly calendar of activities for the property
• Planning project managing and collaborating with inter-departmental teams and executing special moments and weekly activities events classes and programs that allow guests and members to experience the propertys values and create lasting memories
• Assist in the development of daily rituals that bring the resorts spirit alive for its guests and the local community 
• Working alongside the Marketing and Operations teams to project manage the strategic seasonal programs and partnerships that will bring the property to life
• Support the curation of design elements throughout the resort. Activating guest spaces and events throughout the property in an intentional and relevant way.

• Establish relationships with local partners and vendors to enhance our unique brand story. 
• Participate in training programs and facilitate special touches that inspire the team and highlight our Soul of the Place.
• Identify opportunities to further improve customize or personalize a guests experience based on guest feedback and strategic opportunities.  
• Create processes to further deepen being experience-led at the property level and at the Auberge Resorts Collection brand.  
• Curate and deliver the highest quality member experience for a diverse community.   Oversee all member programming events and activations. 
• Maintain confidentiality and security of specified resort information member information correspondence reports and files

Qualifications :

• Minimum of 2 years of work experience in the hospitality industry to include hotels and resorts restaurants and wineries.
• Minimum of 2 years of demonstrated experience with developing and executing personalized experiences including coordinating events activities and programming.  
• Demonstrated entrepreneurial approach combined with a positive and curious demeanor.
• Extensive knowledge of the local area including; recreation restaurants events sights and other attractions.
• Ability to work a flexible schedule including weekends and holidays according to department needs.
• A discerning eye for design style and unique experiences

Additional Information :

Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local experience-led romantic and stylish these hotels hum with a vibrancy that is both refined and relevant.

GHI Operating Company LLC is an Equal Opportunity Employer M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time