Senior Product Operations Manager
Senior Product Operations Manager
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$ 146000 - 209000
1 Vacancy
Job Description
Tubi is a global entertainment company and the most watched free TV and movie streaming service in the U.S. and Canada. Dedicated to providing all people access to all the worlds stories Tubi offers the largest collection of ondemand content including over 250000 premium movies and TV episodes and over 300 exclusive originals. With a passionate fanbase and over 80 million monthly active viewers the company is committed to putting viewers first with free accessible entertainment for all.
About the Role:
Tubi is seeking a Senior Product Operations Manager to join the Product Operations team and help the company achieve its vision of ensuring every user experience works well. We need influencers who can effectively communicate an endtoend narrative using both qualitative and quantitative information. As a Senior Product Operations Manager you will leverage data analysis and multiple sources of user feedback to investigate issues identify themes prioritize issues communicate key takeaways and provide recommendations to crossfunctional teams.
This role will be hybrid in San Francisco CA.
Responsibilities:
- Become an expert in the health quality and expected behaviors of Tubi products
- Investigate changes in product metrics and key performance indicators (KPIs) and work with relevant stakeholders to determine root causes and prioritize and resolve issues
- Conduct and communicate compelling datadriven analyses across multiple signal sources to identify aggregated trends opportunity areas and recommendations that drive awareness issue resolution and product direction
- Identify processes for intaking and triaging user issues across multiple channels; reproduce issues and gather relevant details to make it easier for engineering to resolve them; follow up with engineering to make sure issues are resolved and close the loop on issue resolution to relevant stakeholders
- Determine the impact of issues on KPIs and user experience and communicate the impact of product changes to internal stakeholders
- Build strategic relationships and manage communication and priority alignment across multiple crossfunctional teams
- Make it easier for Tubis product organization to build products people love by proactively identifying and pursuing opportunities to improve internal processes workflows and a qualityfocused culture
Your Background:
- 4 years of experience in tech consulting or operations
- Excellent and organization skills; ability to manage and prioritize multiple projects and conflicting demands
- Experience analyzing big data to draw actionable insights using that data to tell a story and influence teams; intermediate SQL and Excel experience
- Problemsolving skills with the ability to break down ambiguous issues into component parts to drive actionable recommendations
- Ability to build crossfunctional relationships and influence to get things done
- You are naturally curious and often find yourself asking Why
- Excellent verbal and written communication skills; ability to use data to craft a compelling story and justification for a proposed action
- Embodies Tubi values of: Grow Yourself Team First Own It Act with Integrity Deliver Delight
- Preferred Qualifications: Graduate degree or extensive experience in a productbuilding environment track record of leadership and experience working autonomously
Pursuant to state and local pay disclosure requirements the pay range for this role with final offer amount dependent on education skills experience and location is listed annually below. This role is also eligible for an annual discretionary bonus longterm incentive plan and various benefits including medical/dental/vision insurance a 401(k) plan paid time off and other benefits in accordance with applicable plan documents.
California Compensation
Base $146000 to $209000 / year) Bonus LongTerm Incentive Plan Benefits
#LIHybrid #LISL4
Tubi is a division of Fox Corporation and the FOX Employee Benefits summarizedherecovers the majority of all US employee benefits.The following distinctions below outline the differences between the Tubi and FOXbenefits:
- For USbased nonexempt Tubi employees the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
- For all salaried/exempt employees in lieu of the FOX Vacation policy Tubi offers a Flexible Time off Policy to manage all personal matters.
- For all fulltime regular employees in lieu of FOX Paid Parental Leave Tubi offers a generous Parental Leave Program which allows parents twelve 12 weeks of paid bonding leave within the first year of birth adoption surrogacy or foster placement of a child in addition to applicable government leave program(s) and FOXs shortterm disability policy. This time is 100 paid through a combination of any applicable state city and federal leaves and wagereplacement programs in addition to contributions made by Tubi.
- For all fulltime regular employees Tubi offers a monthly wellness reimbursement.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity disability protected veteran status or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Required Experience:
Manager
Employment Type
Full-Time
