Product Manager - Payments
Product Manager - Payments
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Job Description
Job Title Product Manager Payments
Working model and location full remote from Portugal
Team you will join the Customer Payments Team within the Customer Growth Area
Contract Permanent fulltime 36 h/week)
In this role you will:
Own the Payments product domain with focus on thirdparty integrations (e.g. PSPs acquirers APMs BNPL providers) internal orchestration systems checkout optimization and fraud/chargeback flows.
Define and articulate a clear product vision and roadmap aligned with the companys growth strategy particularly for highvolume B2C payment use cases.
Lead the endtoend product development cycle: from discovery and requirement gathering to backlog prioritization delivery and postrelease monitoring (including payment KPIs such as conversion rate approval rate cost per transaction).
Collaborate with internal platform teams to ensure modular and scalable integration of thirdparty services optimizing latency availability and compliance
- Support the checkout experience and payment UX improvements collaborating with design and frontend teams to reduce friction and abandonment.
- Work closely with other internal teams to ensure smooth transactions handling split payments refund reconciliation and operational transparency.
Partner with Legal Risk Finance and Customer Care to guarantee regulatory compliance reduce chargebacks and streamline dispute handling.
- Conduct continuous discovery through customer interviews usability tests data analysis and AB testing to deeply understand users behaviors and needs
Qualifications :
What were looking for
35 years of experience as a Product Manager in a digital environment ideally in highvolume B2C ecommerce or marketplace platforms.
- Proven experience in online payments including PSP/acquirer integrations tokenization APMs 3DS chargebacks risk scoring and settlements.
- Solid understanding of checkout flows and payment orchestration logic.
Experience working with agile crossfunctional teams with fast timetomarket expectations.
Strong analytical mindset: confident working with KPIs dashboards SQL/basic data queries experimentation frameworks.
Youre comfortable collaborating across platform teams thirdparty providers compliance/legal and customer support teams.
Excellent written and verbal communication skills in English.
Bonus points if you:
Have experience with risk scoring and/or APIbased Platforms and understand their operational/financial implications.
Have worked in multimarket multibrand environments or marketplaces with complex payment setups.
Are familiar with fraud prevention tools chargeback mitigation and postpayment flows (refunds settlements ledger).
Have previously owned or worked on internal payment platforms or orchestration layers.
Additional Information :
Perks of working with us:
How we work together:
An inclusive friendly and international environment (youll be working with colleagues from 10 countries and over 48 nationalities)
Shorter working week 36h as full time) with a half working day on Fridays
Flexible start and end of the working day
Possibility to work from anywhere for a period of time per year defined according to local regulations
How we learn together
FriYays: half a day on Friday morning with a nomeeting mandate and dedicated to personal growth learning and training and/or focus time.
Access to elearning platforms (e.g. Discovery Oreilly depending on the department) professional and managerial skills development training paths
Other perks
2 paid days off per year for volunteering purposes
Occasional social events to foster connections among colleagues
Travel industry discounts and flash exclusive staff fares
We support our employees through lifes significant moments with leave options (e.g parental responsibilities marriages bereavements relocations etc. in line with local laws.
Wish you were here We do too!
Selection process steps*:
HR interview 1030 minutes)
1st interview (Manager): soft skills technical knowledge
Test step online or offline
2nd interview (Hiring Manager): Test review
3rd interview (Hiring Manager team member): team discussion
Only for senior roles: final meeting 30 mins) with the Director
Offer extended
*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race gender age sexual orientation religion gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria
By submitting your information and application you confirm that you are legally authorized to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
