Patient Care Navigator
Patient Care Navigator
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Description
The Patient Care Navigator provides telephonic and fieldbased case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This person is the main point of contact for clients. The Patient Care Navigator builds strong relationships with clients to stay engaged in medical care and adhere to their medications. Patient Care Navigators are committed to removing the clients barriers to care by identifying critical resources for clients helping them navigate through health care services and systems and promoting client health. They work closely with the Care Team which may include doctors nurses and other clinical staff to support positive client health outcomes.
FLSA Status
NonExempt
Salary Range
$22.00 $25.00 per hour
Reports To
Licensed Clinical Social Worker
Direct Reports
None
Location
Salinas CA
Travel
Up to 40
Work Type
Regular
Schedule
Full Time
Position Description:
- Telephonic and fieldbased outreach to engage clients in our care management program..
- Establishes close relationships with and serves as a point of contact for clients.
- Deliver weekly or monthly health education and promote selfmanagement to clients.
- Communicate with Care Team members (Care Coordinators Community Health Worker Primary Care Physicians and other health care providers) to facilitate client care.
- Observe report and assess client selfadministration of medication.
- Identify resources for clients to overcome barriers to care such as transportation housing and childcare arrangements.
- Remain aware of current services offered by service providers such as mental health housing and employment assistance.
- Maintain strict confidentiality in accordance with agency policies.
- May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator
Position Expectations:
- Meet with Care Team (including but not limited to Care Coordinator Community Health and primary care provider) to discuss client care issues and needs and facilitate client health care.
- Maintain documentation of all client encounters and complete reporting requirements according to organization standards
- Track client information schedules files and forms in a confidential manner.
- Track client attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures as necessary.
- Attend and represent the organization at professional conferences inservice trainings and meetings at the request of or with the approval of supervisor.
- Interest in working with underserved homeless populations.
- Physical demands associated with office work.
- 40 local travel
- Some evening work may be required.
Qualifications:
- Minimum high school degree some college education preferred.
- Strong understanding of cultural competency with the target population
- Bilingual (English/Spanish) preferred.
- Computer literacy desirable
- Commitment to the mission of care coordination
- Passionate trustworthy and empathetic when working with clients.
- Ability to build relationships with different types of people including clients organization members and health care providers.
- Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members.
- Organized with confidential client material and appointment tracking.
- Flexible and adaptable in response to changing client and health care providers needs.
Benefits:
As a firm passionate about health care were deeply committed to the health and wellness of our own team members. We offer comprehensive affordable insurance plans for our team and their families and a host of other unique benefits such as a yearly stipend for wellnessrelated activities and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions/careers/whycopehealthsolutions/.
About COPE Health Solutions
COPE Health Solutions is a national techenabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise experience proven tools and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS derisks the roadmap to advanced valuebased payment and improves quality and financial performance for providers health plans and selfinsured employers. For more information visit CopeHealthSolutions.
COPE Health Solutions is a national techenabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise experience proven tools and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS derisks the roadmap to advanced valuebased payment and improves quality and financial performance for providers health plans and selfinsured employers. For more information visit CopeHealthSolutions.
To Apply:
https://copehealthsolutions/careers/openpositions/.
Employment Type
Full-Time
Key Skills
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