Customer Relationship Management CRM
Customer Relationship Management CRM
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Job Description
Housiey is seeking a dynamic and customercentric CRM Executive to enhance client relationships and ensure a seamless postsales experience. The ideal candidate will be responsible for managing customer interactions coordinating site visits and fostering longterm relationships to drive customer satisfaction and referrals.
Key Responsibilities:
Maintain and manage booking data with accuracy and efficiency.
Engage with clients through professional communication congratulating them on their property bookings.
Coordinate and schedule site visits ensuring a seamless and personalized experience.
Facilitate client visits by providing welcome kits/hampers and addressing their queries.
Cultivate strong client relationships by offering consistent postsales support.
Solicit referrals from satisfied clients to generate new business opportunities.
Ensure timely resolution of client concerns by liaising with internal teams.
Employment Type
Full-Time
