Back-office Services Assistant FH
Back-office Services Assistant FH
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Job Description
This position is based in our offices in Aubagne for a oneyear fixed Term contract.
As part of a team of a dozen people you will take the responsibility to work like key Pillar of the Service Organization in supporting the Service Engineers Implementing processes and coordination with cross functions.
Through this Sartorius can provide efficient service on time with more clarity through process thereby gaining maximum Customer Satisfaction.
Grow with us Your Responsibilities
Service and spares order processing
Service contract creation
Service billing
Maintain good coordination with Commercial Operation team
Coordinate with Field service team
Service calls registration and updation in the system
Daily / Weekly / Monthly/ Yearly reports
Document orders / invoices / reports
New vendor registration
Account receivables follow ups with key customers
What will convince us
Bachelor in any stream with 2 Experiences
Experience with customer support functions
Ability to take ownership of the processes
Independent mature and selfdriven
French mandatory. Good English in written and verbal communication. Another language such as Spanish or Italian would be a plus.
Experience in SAP (Service Module) and any Field service Management Software would be a plus
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into realworld medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius/careers
Employment Type
Full-Time
