Case Manager ODR
Case Manager ODR
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Case Manager Jail Program (ODR)
Dept: Housing Department
Reports To: Program Manager
Status: Hourly / NonExempt
Schedule: MondayFriday 8am4:30pm)
Benefits: Medical Dental Vision Retirement Planning 403b) Employee Assistant Program (EAP) etc.
Number of Openings: 4
SUMMARY
In partnership with the Department of Health (DHS) and the Office of Diversion and Reentry (ODR) Team the Case Manager will provide Intensive Case Management Services (CMS) to clients recently released from jail who are experiencing homelessness. The Case Manager will assist with coordinating clients release and help them attain permanent supportive housing in the community.
The ODR Case Manager will work with clients to provide intensive fieldbased case management to a diverse group of clients with complex trauma facing medical mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Work with a diverse and marginalized client caseload of 15 justiceinvolved clients experiencing many barriers including homelessness complex trauma medical mental health and substance use
- Maintain weekly contact with all clients and document contact in County approved database
- Ensure that case management services to clients are reflective of the Whatever It Takes model which emphasizes customer choice harm reduction traumainformed care and psychosocial rehabilitation
- Link clients to appropriate medical mental health substance abuse and vocational resources
- Assist clients in obtaining all benefits to which they are entitled
- Participate in court hearings and submit court progress reports
- Ensure that each client on caseload has an uptodate and comprehensive biopsychosocial assessment
- Collaborate with each client to develop creative goal plans aimed at improving overall wellbeing and housing stability; review and update quarterly and upon completion of goals
- Develop and maintain a complete accurate and current client file with all required documents and data in agency records and electronic databases
- Document all client contacts in PIP format (Purpose Intervention Plan) and in accordance with Housing Department productivity expectations
- Maintain confidentiality of client files per HIPAA and all applicable guidelines
- Responsible for coordinating appointments transportation and followup services for clients accessing primary health care mental health care recovery services and other community resources
- Transport clients in your vehicle to various agencies and healthcare providers in the greater Los Angeles area to increase community support services and community reintegration
- Develop effective trusting relationships with clients with a focus on facilitating independence and maintenance of improved physical and mental health
- Maintain a current thorough knowledge of community resources and utilize them to provide comprehensive wraparound services to clients
- Assist clients with becoming involved in daily activities scheduling and attending appointments budgeting socialization health maintenance sense of community and progress in recovery
- Work cooperatively and cohesively with other clients of the staff team including participation in weekly staff meetings and staff trainings
QUALIFICATIONS
- Valid CA Drivers license reliable car auto insurance and an acceptable driving record
- Able to pass a background check for jail clearance
- Able to transport clients in your vehicle
- Bachelors degree preferred; or a minimum two years case management experience working with individuals experiencing homelessness preferably those living with mental illness and/or substance addictions or an equivalent combination of education and experience
- Demonstrated knowledge of case management
- Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
- Skill in nonviolent crisis intervention
- Computer literate; able to effectively use computerized database for client file management with basic skills in Microsoft Word Outlook and Excel programs
- Detail oriented with strong time management organizational written verbal interpersonal and computer skills
- Able to obtain and maintain CPR/1st Aid certification
- Minimum 30 WPM typing speed preferred
WORK ENVIRONMENT
- Combination of field and office environment
- Regularly required to sit stand bend; occasionally lift or carry up to 35 lbs.
- On occasion walk or drive to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold heat dust noise and odor
- May need to bend stoop twist and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Pay TypeHourly
- Min Hiring Rate$23.75
- Max Hiring Rate$26.00
- Travel RequiredYes
- Required EducationHigh School
Required Experience:
Manager
Employment Type
Hourly
