Customer Support Specialist
Customer Support Specialist
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
ThinkingStorm is an educational company that works with a wide range of technical colleges community colleges and 4 year university partners to provide customized online tutoring and academic support services to their students across the United States.
The Position
The company is seeking a parttime Customer Support Specialist who can contribute to a variety tasks including:
EndUser Support and Account Maintenance
EndUser and Client Relations
Technology Testing and Documentation
Other Miscellaneous Tasks
There is also potential for picking up tutoring hours yourself if you have subject competency in relevant college courses and subjects
As an online tutoring provider for a variety of schools across the country responsive and empathetic enduser support is essential to client satisfaction. ThinkingStorm receives high marks for the level of enduser support it delivers to a diverse and remote audience of students.
Our ideal applicant will possess strong communication skills (phone and email) technological
aptitude and a positive attitude. This is a remote position. A modern computer and reliable highspeed internet connection are required. Preference will be given to applicants who have prior experience with CRM (Customer Relationship Management) software education technology and/or customer support.
Time Commitment: Estimated 1020 hours per week on weekday afternoons and/or weekends depending on availability
Compensation: $1820/hour based on qualifications and experience
To apply please email us your resume at
The Position
The company is seeking a parttime Customer Support Specialist who can contribute to a variety tasks including:
EndUser Support and Account Maintenance
EndUser and Client Relations
Technology Testing and Documentation
Other Miscellaneous Tasks
There is also potential for picking up tutoring hours yourself if you have subject competency in relevant college courses and subjects
As an online tutoring provider for a variety of schools across the country responsive and empathetic enduser support is essential to client satisfaction. ThinkingStorm receives high marks for the level of enduser support it delivers to a diverse and remote audience of students.
Our ideal applicant will possess strong communication skills (phone and email) technological
aptitude and a positive attitude. This is a remote position. A modern computer and reliable highspeed internet connection are required. Preference will be given to applicants who have prior experience with CRM (Customer Relationship Management) software education technology and/or customer support.
Time Commitment: Estimated 1020 hours per week on weekday afternoons and/or weekends depending on availability
Compensation: $1820/hour based on qualifications and experience
To apply please email us your resume at
Compensation: $18.00 $20.00 per hour
Required Experience:
Unclear Seniority
Employment Type
Part-Time
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