Head of Money In Operations
Head of Money In Operations
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Job Description
We are seeking a strategic and resultsdriven leader to oversee our MoneyIn operations. This leader will lead several geographically dispersed teams responsible for ensuring the accurate timely and efficient processing of all moneyin transactions including contributions and rollovers while driving operational excellence and transformation initiatives.
We are recruiting for 1 position that can be remote or hybrid in our Dresher PA Baxter MN or Newton MA locations.
Job Duties/Responsibilities:
- Strategic Leadership: Develop and execute a vision for the MoneyIn Operations team that aligns with the broader Ascensus operational and transformational goals.
- Operational : Ensure the accurate and timely processing of all moneyin transactions adhering to compliance and regulatory requirements.
- Process Optimization: Identify opportunities for automation offshoring and process improvements to enhance efficiency reduce costs and improve service levels.
- Global Workforce Management: Effectively lead and develop a geographically dispersed team balancing resources across locations to maximize productivity and quality.
- Risk & Compliance Oversight: Ensure adherence to industry regulations internal controls and audit requirements while mitigating operational risks.
- Stakeholder Collaboration: Partner with key stakeholders including Product IT and Client Services to improve processes enhance client experience and drive business growth.
- DataDriven Decision Making: Leverage KPIs metrics and analytics to monitor performance drive accountability and inform strategic initiatives.
- Change Management: Lead transformation initiatives including system migrations automation efforts and operational model shifts ensuring smooth transitions and adoption.
- Talent Development: Foster a highperforming team culture providing coaching mentorship and career development opportunities for employees at all levels. Maintain and establish the environment enabling Operations teams to live by the Core Values of People Matter Quality First and Integrity Always.
- Responsible for protecting securing and proper handling of all confidential data held by Ascensus to ensure against unauthorized access improper transmission and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- Our IClient service philosophy and our Core Values of People Matter Quality First and Integrity Always should be visible in your actions on a daytoday basis showing your support of our organizational culture.
Additional Requirements:
- Bachelors degree in business administration Management Finance or equivalent work experience
- 10 years of industry experience and at least 8 years of operations leadership experience preferably in retirement services or a similar industry
- Demonstrated success in process optimization automation and managing offshore partnerships
- Deep understanding of risk compliance and regulatory requirements related to financial transactions
- Excellent leadership communication and stakeholder management skills.
- Ability to lead through organizational change and transformation
- Proficient in leveraging data to drive operational improvements
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus or @futureplan email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting we strongly encourage you to apply directly through our website.
Required Experience:
Director
Employment Type
Full-Time
