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At Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day with our clients and each other. Its these connections that make Quadient such an exceptional place to grow your career develop your skills and make a real impact help our futurefocused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Location: Markham Ontario
Status: 37.5 hours per week FullTime Permanent
Schedule: Hybrid Three 3 days inoffice Two 2 days remote
Working in the Order Management department this role supports our Direct and Dealer Sales Channels by ensuring that all processes and corporate quality standards are followed accurately and within timelines.
Your Role in Our Future
Screen all incoming orders with accuracy and efficiency
Actively communicate with and support sales representatives to ensure timely order processing
Gather and verify all required information entering order details into the system prior to processing
Proactively inform sales representatives of any delays or issues
Monitor order statuses and follow up with relevant departments as needed
Attend specific sales training and gain a solid understanding of Quadients products and services
Stay up to date on pricing promotions and current product offerings
Train new sales representatives on order paperwork and internal procedures
Assist in the preparation of tender responses
Provide support to the order management team and fellow sales coordinators particularly during monthend
Flexibility to work additional hours during peak periods (e.g. monthend deadlines)
Maintain accurate and current ISO documentation
Participate in special projects and perform other related duties as assigned
Your Profile
High school diploma required with a preference for postsecondary education
25 years of experience in Sales Administration or a related field
Strong verbal and written communication skills
Highly organized with the ability to multitask in a fastpaced environment
Detailoriented and solutionsfocused with excellent problemsolving skills
Comfortable working with detailed information and numerical data
Collaborative team player able to thrive in an openconcept office setting
Proficient in Microsoft Excel Word and Outlook with a strong aptitude for learning new systems
Familiarity with order processes internal systems and documentation standards is an asset
Compensation: The salary range for this role taking into consideration qualifications and experience is $43000.00 $48000.00 CAD annually.
Quadient CXM Canada Inc. and Quadient Canada Ltd. have standard ranges for all Canadian based roles based on function level and scope which are benchmarked against companies of similar size and growthstage. To provide greater transparency to candidates we share these targets on all job postings. Final salary offers are determined by multiple factors which may include (but are not limited to) geographic location and candidate experience and expertise. As such they may vary from the ranges listed.
Knowledge gaps can be filled. Even if you dont satisfy every single requirement or meet every qualification listed we still want to hear from you.
Rewards & Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness work/life balance and more including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team: Empowerment Passion Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. Were a team of individuals with one goal but many perspectives. When you connect with Quadient you become part of a community that cares in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process please email us at
Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers our business and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants regardless of background. We firmly believe in zero discrimination in employment on any basis including gender race ethnicity religion or belief national origin age disability marital status sexual orientation gender identity citizenship status veteran status and any other protected characteristics.
*This includes being an Affirmative Action Employer in the United States.
People. Connected.
Required Experience:
IC
Full-Time