Operations Coordinator - Surrey Contract
Operations Coordinator - Surrey Contract
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Job Description
About Bird:
Birds cleaner affordable and ondemand mobility solutions are available in cities globally. We take a collaborative communityfirst approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.
Role Overview:
The Operations Coordinator is responsible for supporting daytoday fleet management field operations and team leadership in Surrey BC. This role ensures that Birds vehicles are safe compliant and readily available for riders. The Operations Coordinator plays a key role in local market performance by combining operational planning infield (driving) and collaboration with internal teams and external stakeholders
Market Leadership
- Support the local operational strategy to optimize fleet performance and service quality. (Daily)
- Act as a liaison with city officials vendors and community partners to maintain strong local relationships. (Weekly)
- Monitor compliance with city regulations and permit requirements; assist with reporting and documentation. (Monthly)
- Analyze operational data to recommend and implement improvements. (Weekly)
Fleet Operations
- Oversee and conduct vehicle deployment infield repairs rebalancing and retrieval to maximize uptime. (Daily)
- Conduct physical inspections troubleshoot minor mechanical issues and ensure vehicles are rideready. (Daily)
- Respond to operational challenges including incidents customer reports and service disruptions. (Daily)
- Utilize operational dashboards and mobile tools to manage fleet assignments and performance tracking. (Daily)
Team Leadership
- Coordinate field teams and provide onsite training coaching and support to maintain operational standards. (Weekly)
- Foster a culture of safety efficiency and continuous improvement within the team. (Daily)
- Assist in scheduling and shift planning for Fleet Technicians and other field staff. (Weekly)
Required Qualifications:
- 2 years of experience in operations logistics field services or fleet management.
- Strong handson approach; ability to work in the field and perform physical tasks (lifting up to 50 lbs outdoor work).
- Valid Class 5 Drivers License with a clean driving record.
- Ability to work flexible hours including evenings weekends and holidays as needed.
- Strong organizational and problemsolving skills.
- Proficiency with mobile apps operational dashboards and basic digital tools.
- Strong interpersonal and communication skills.
Preferred Qualifications:
- Experience working in micromobility transportation or related industries.
- Familiarity with the Surrey BC area and local regulatory environment.
- Previous experience leading or coordinating small teams.
- Technical/mechanical aptitude for minor vehicle repairs or troubleshooting.
Culture at Bird:
Bird values diversity inclusion and sustainability. As an Independent Fleet Manager youll contribute to a cleaner greener future while running your own operation. If you have the right vehicle charging space and entrepreneurial spirit apply today to help shape the future of urban mobility in Cochrane!
Job Type:Independent Contractor Seasonal
Pay:CAD
Contract Length: 6 months (Until 10/31/25
Location:
Surrey British Columbia (required)
Required Experience:
IC
Employment Type
Contract
