Compliance Monitoring and Assurance Officer

Kickstart your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Were part of Super Group the NYSElisted digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource we bring passionate people and innovative tech together to create marketleading online gaming solutions. Our multidisciplinary teams are passionate about products customer experience and security. Were empowered to achieve the ultimate in highperformance gaming experiences using the best technology available.

Who were looking for

Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At DigiOutsource every day is actionpacked and we expect you to bring your Agame. In return youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a gamechanger Supercharge your career with us and be part of something extraordinary.

Why we need you

Were on a mission to create extraordinary experiences for our customers and we believe that your unique skills passion and superdrive will help us achieve our vision.

As a Compliance Monitoring and Assurance Officer youll be supporting and assisting with the creation of internal operational procedures and policies as well as providing incident management to internal departments by assisting 3rd party service providers with the investigation and resolution of software technical covering. This will help us excel at identifying project requirements and assisting with key compliance deliverables to stay ahead of the game.

What youll be doing

As part of your role your responsibilities will include:

• Conduct regular monitoring of company operations to ensure compliance with gaming regulations antimoney laundering AML) requirements and internal policies.
• Evaluate the effectiveness of internal controls and recommend improvements to mitigate risks.
• Maintain an uptodate compliance framework in alignment with changing regulatory requirements.

Audit and Risk Management:

• Perform compliance audits to identify gaps assess risks and ensure adherence to standards.
• Prepare detailed audit reports with findings recommendations and correction plans.
• Collaborate with internal stakeholders to resolve audit findings and mitigate compliance risks.

Regulatory Adherence:

• Stay informed about current gaming regulations licensing requirements and industry standards.
• Liaise with regulatory bodies and ensure timely submission of reports licenses and certifications.
• Oversee the resolution of compliance breaches and ensure appropriate reporting the regulators.

Policy Implementation and Training:

• Assist in developing updating and enforcing compliance policies and procedures.
• Deliver training programs to employees ensuring an understanding of regulatory obligations and compliance best practices.
• Reporting and Documentation:
• Maintain accurate compliance records including audit findings incident reports and corrective actions.
• Prepare periodic compliance reports for Senior Management and regulatory authorities.
• Track key compliance metrics and contribute to the organizations risk management strategy.
  

Support and Advisory Role:

• Act as a compliance advisor to business units providing insights and recommendations based on current company operations.
• Collaborate with cross functional teams to align compliance efforts with business objectives.
• Identify opportunities to streamline processes while maintaining compliance standards.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills youll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills with the ability to convey complex ideas clearly and effectively

• Experience working collaboratively in crossfunctional teams with a focus on achieving shared goals

• Expertise in managing multiple projects simultaneously with a track record of delivering on time and within scope

• Exceptional attention to detail ensuring high standards of quality in all outputs

• Ability to adapt quickly to changing environments and priorities maintaining effectiveness in dynamic situations

• Minimum of5 years of experience with a strong compliance or audit background.
• Proven track record of monitoring compliance within a regulated environment.
• Relevant Tertiary Qualification i.e. Law Audit etc.
• Extensive knowledge of gaming regulations AML frameworks and industry standards.
• Familiarity with the companys business operations risk profile and regulatory landscape.
• Previous Operational Compliance Risk and Compliance experience within the organization.
• Strong analytical skills with the ability to interpret complex regulations and identify risks.
• Excellent communication and interpersonal skills to liaise with stakeholders and regulators effectively.
• Proficiency in compliance monitoring tools ie: Risk Connect Reporting systems and MS office Suite.

Desirable skills youve got up your sleeve

It would be great if you also have some of the following skills:

• Indepth knowledge of sports betting markets including odds calculation betting types and market trends

• Previous experience in the online gaming or casino industry with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

• Experience or knowledge of the online gambling industry

• Experience working on a ERM system.

• High ethical standards and integrity in handling sensitive information.
• Detail oriented with strong organizational and time management skills.
• Proactive problem solver with ability to manage multiple priorities.

Our values are nonnegotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What youll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular constructive feedback helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Free Daily Meals
• Free Massages Onsite
• Free OnSite Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• Onsite Barista
• Retirement Annuity Subsidy
• Work from home allowance
• Team socials

Be part of that Superclass feeling.

At Super Group diversity is part of our DNA. With teams across 16 countries 85 nationalities and 27 languages we take equal opportunities seriously championing a supportive inclusive and empowering environment wherever you are in the Group.

Its all about putting your experience first and ensuring honesty and fairness in all we do.
Here your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.

Should you not hear from us within 2 weeks please deem your application as unsuccessful.

The perfect place to work play and grow!