IT Adminstrator
IT Adminstrator
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Job Description
JOB DESCRIPTION
Job Title: IT Administrator
Location: Central London
Assignment: Permanent Full Time (Office based 3 days p/w)
Company Overview:
RGH Global is a recruitment and people engagement service. Our mission is to challenge the traditional recruitment industry and provide value to our clients.
We are working with a global IT Consultancy who partner with organisation to deliver innovative projects across various sectors.
We are seeking a highly proactive IT Administrator with excellent organisational and people skills. You will have strong understanding of IT systems and previously supported a medsized company.
Key Responsibilities:
- Desktop & Technical Support: Provide daytoday support for endusers including troubleshooting and resolving hardware/software issues for desktops laptops and mobile devices.
- Networking & Server Infrastructure: Manage and maintain networking systems including switches routers and firewalls ensuring uptime and connectivity for all users. Administer and support server infrastructure ensuring smooth operation and timely updates.
- AntiVirus & Security Management: Administer and monitor antivirus solutions across the organization to protect the network from potential threats performing regular security audits and updates.
- Ticketing System Management: Utilize and manage the internal ticketing system to track and resolve ITrelated issues ensuring all service requests are addressed and completed in a timely manner.
- Office 365 Administration: Manage user accounts licenses and access control within Office 365 ensuring the platform is functioning efficiently for the entire organization.
- Active Directory Management: Administer Active Directory to ensure proper access and security for users groups and resources including handling permissions security policies and group memberships.
- Virtualization (VMware & HyperV): Maintain and manage virtual environments using VMware and HyperV to ensure a robust scalable infrastructure.
- Mobile Device Management (MDM): Oversee the management of mobile devices across the company ensuring secure access to internal systems and data.
- Documentation & Reporting: Create and maintain detailed documentation for IT systems policies and procedures. Provide regular reports to management on system performance support trends and improvements.
- Collaboration & Communication: Work closely with internal teams departments and external vendors delivering clear and effective communication regarding IT issues solutions and ongoing projects.
Required Qualifications:
- Proven experience 3 years) in IT administration or technical support ideally within an IT consultancy or similar environment.
- Strong experience in desktop support networking server infrastructure and system administration.
- Handson experience with VMware HyperV and virtualization technologies.
- Proficient in Office 365 administration including user account management licenses and troubleshooting.
- Experience with Active Directory management and security policies.
- Strong knowledge of antivirus systems security practices and vulnerability management.
- Experience with ticketing systems (e.g. ServiceNow Jira or similar platforms).
- Familiarity with mobile device management (MDM) platforms and mobile security practices.
- Strong troubleshooting problemsolving and organizational skills.
- Excellent communication skills with the ability to explain technical issues to nontechnical users effectively.
- Ability to work independently and as part of a team managing multiple tasks and priorities in a fastpaced environment.
Preferred Qualifications:
- Certifications in relevant technologies such as CompTIA A Network Microsoft Certified Solutions Associate (MCSA) or equivalent.
- Experience in an SAP environment or with SAP systems is highly desirable.
- Familiarity with cloudbased platforms (e.g. Azure AWS) is a plus.
If you are passionate about IT Infrastructure and supporting others we encourage you to apply for this exciting opportunity at RGHGlobal Limited. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds.
Employment Type
Full Time
