Government Markets Program Manager
Government Markets Program Manager
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Job Description
All about us
You likely know us as an insurance company but thats just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. Its a mission we take seriously.
We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring innovative people who are ready and willing to help create a new level of health and wellbeing in North Dakota and beyond.
Work environment
This opportunity is open to a remote hybrid or inoffice working arrangement. We empower our employees to find a work style that is best for them. Learn more at Life at Blue BCBSND.
Pay information
- Pay Level: 024
- FLSA Category: Exempt Salaried
- Individual pay will be based on skills experience qualifications location internal equity and other relevant factors.
- Opportunities for continued salary growth through a performancebased merit program.
A day in the life
The Government Markets Program Manager is responsible for leading and managing activities for assigned government programs. This position collaborates with various stakeholders and functional areas on strategic initiatives projects processes and procedures to drive work forward and achieve optimal results.
Your responsibilities will include
- Provides support to assigned government programs for program implementation operations and contract compliance.
- Ensures assigned programs are meeting or exceeding corporate performance benchmarks.
- Plans organizes monitors and oversees complex projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives.
- Supports assigned programs by demonstrating value and professionalism meets/exceeds customer needs and collaborates with stakeholders to achieve strategic account goals.
- Serves as the client advocate providing data analysis that helps derive actionable recommendations to improve operational efficiencies and improve health outcomes.
- Develops and maintains a detailed knowledge base of various government programs to provide insight and recommendations.
- Develops proactive and positive crossfunctional working relationships with other internal divisions/departments to resolve issues in a timely manner.
- Leads processes and ensures compliance and integrity of all documentation systems and programs. Balances timeliness and customer expectations to meet everchanging needs and environments.
- Monitors competitor products pricing weaknesses and strengths to influence business strategy and promote our value proposition.
- Monitors state and federal legislative activities impacting operations.
- Establishes efficiencies and monitors service issues resolution and escalation processes.
What you need to succeed
- A Bachelors degree in Business Public Health Healthcare Policy Public Policy Economics or a related field.
- 5 years of experience working with government programs health plan operations project management in the healthcare field or related experience. It is preferred to have experience working with Medicaid Operations.
- Be a problem solver with the ability to research analyze and define methods practices and procedures to resolve issues.
- Has the vision to anticipate potential problems and is able to collaborate with others to troubleshoot.
- Clearly communicate and support employees in a variety of situations while also being flexible and adaptable.
- A strong ability to prioritize and organize work with varying timelines for projects and daily work.
Equivalent combination of education experience or training determined to be acceptable by Human Resources may be substituted unless regulated by contract or program standards
Benefits
- Affordable medical dental and vision coverage accepted throughout the United States
- Employer funded Lifestyle Spending Accounts Health Savings Accounts and Health Reimbursement Arrangements
- Employerpaid life and disability insurance
- 401(k) retirement plan with company match and immediate vesting
- Paid holidays paid time off (PTO) PTO donation program and paid parental leave
- Voluntary benefits including Accident Hospital Indemnity Critical Illness Term/Whole Life Cancer Care Insurance and more.
Additional company perks
- Robust mental health offerings including an Employee Assistance Program Learn to Live meQ.
- Comprehensive learning and development opportunities and an Educational Assistance Program.
- 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
- Employee recognition community initiative events and yearly company outings.
- Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
- Opportunities to connect through employee committees.
Equal opportunity employment
Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
This job posting will be closed 4/14/2025 at 8:00 a.m. (CT). No further applications will be considered.
Required Experience:
Manager
Employment Type
Full-Time
