Senior Associate Private Banking
Senior Associate Private Banking
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit CIBC
The Senior Associate Private Banking provides support to one or more Private Banking Advisor teams. The primary responsibility of this role is to provide exceptional service to Private Banking clients by assisting them with their transactional banking needs and respond to their queries. The employee will promote and sell CIBC products and services to clients and assist clients with their overall banking needs including lending borrowing investing or commercial lending in nature.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview.
How Youll Succeed
Client Service Effectively deal with any client issues concerns or problems promptly. Service the financial needs of existing clients when the Private Banking Advisor is not available (including sale of high value products and services within established guidelines).
Operational Excellence Respond to incoming clients requests to process wires/cables and visa tax and bill payments and ensure requests get completed. Complete complex investigations for clients concerning account activity.
Sales Support Support Private Banking Advisor in the management of their portfolios by reviewing all customer documentation with respect to compliance with regulations and bank policies. Coordinate communication to customers regarding obtaining necessary financial information for completion of credit renewals reviews and temporary overdraft protection. Monitor diary for upcomingmaturities/renewals/expiriesand advise the Private Banking Advisor.
Who You Are
You put our clients first.You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do. Strong client service orientation. Strong attention to detail and accuracy. Strong communication/business writing skills required to respond to client inquiries
You can demonstrate experiencewith loan mortgage and investment products sufficient to respond to general customer inquiries. Working knowledge of branch routine and operations of other departments and CIBC partners sufficient to address client inquires adequately and/or refer to appropriate source.
You understand that success is in the details.You notice things that others dont. Your critical thinking skills help to inform your decision making.
Values matter to you.You bring your real self to work and you live our values trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Oakville277 Lakeshore Road EEmployment Type
RegularWeekly Hours
37.5Skills
Client Service Customer Experience (CX) Ensure Compliance Financial Products Transaction Banking Wealth ManagementRequired Experience:
Senior IC
Employment Type
Full-Time
