Revenue Assurance Junior Specialist
Revenue Assurance Junior Specialist
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Job Description
At Infobip we dream big. We value creativity persistence and innovation passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006 we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75 offices on six continents Infobips platform is used by almost 80 of the population making it the largest network of its kind and the only fullstack cloud communication platform globally.
Join us on our mission to create lifechanging interactions between humans and online services with new and unseen solutions.
Responsibilities:
- Exposure to Order To Cash Process (Billing Collections and Cash Application) is mandatory
- Maintain uptodate billing system
- Generate and send invoices to customers
- Follow up on timely collection with customers and escalate to internal/external stakeholders in case of delays in payment
- Apply payments to open invoices
- Perform customer account reconciliations
- Monitor/Review customer account details for nonpayments delayed payments and other irregularities
- Research and resolve payment discrepancies
- Preparing and reviewing AR aging
- Investigate and resolve customer queries
- Liaise with GL/Accounting team to ensure accurate AR balances are reflected in GL control accounts
Requirements:
- Experience in collections AR and/or billing
- Must have basic accounting skills to be able to research accounts and aging reports
- Experience working on aged accounts in a B2B environment
- Excellent knowledge of Microsoft Word Excel Power point and Outlook
- Knowledge of collection techniques policies procedures and principles of credit and collections
- Must have creativity ingenuity and flexibility to adapt to each customer situation in an unscripted call
- Ability to prioritize meet deadlines and resolve complex problems with minimal guidance
- Demonstrate career progression and skill growth
- Bachelors degree preferred in an accounting and/or financerelated field
- Peoplesoft experience will be handy
Additional Details:
- Work Hours: Starting 5:30 PM
Infobip employees are people with diverse backgrounds characteristics and experiences that share the same passion and talent that helps us achieve our mission. Thats why Infobip is committed to creating a diverse workplace and is proud to be an equalopportunity employer.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Required Experience:
Junior IC
Employment Type
Full-Time
