Automotive Service Manager
Automotive Service Manager
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Job Description
AtWright Automotive Group we believe our employees are our greatest asset. As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. If this sounds appealing to you apply below!
Responsibilities
- An auto shop service manager oversees all business and administrative aspects of a service center.
- Hiring training and evaluating mechanics and support staff are the main duty of this position.
- Since the automotive industry is constantly evolving ensuring staff undergoes continuing education is imperative.
- Auto shop service managers must also stay abreast of warranty information and pricing changes.
- In addition to managing personnel an auto shop service manager handles the business side of the operation.
- Marketing and setting business goals is a critical duty of this position.
- Retaining employees is predicated upon continual business.
- Special promotions and initiatives to retain customers is a creative duty of an auto shop service manager.
- The most important part of the job is customer service.
- When a customer calls for an appointment an auto shop service manager must ask the right questions and reassure the customer that the vehicle will be serviced properly.
Education Requirements
- While not required a postsecondary degree in automotive technology management is ideal.
- This degree program will best prepare you for a management role associated with an automotive dealership industrial setting or as a technical trainer.
- Course topics include supervising technicians budgetary planning industry communication business planning customer service sales efficiency and production tracking. Other outcomes of the program include a research project focused on the automotive industry and experience writing professional reports.
- Securing an internship in a car dealership or working as a mechanic while in school will help you bring classroom learning to life.
Qualifications
Experience as a mechanic or a strong understanding of automotive is necessary to become an auto shop service manager. Similarly demonstrated experience with customer service and administrative services is essential.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
