Group Practice Coordinator - College of Dental Medicine
Group Practice Coordinator - College of Dental Medicine
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Job Description
Job Type:
StaffJob Description:
The Group Practice Coordinator (GPC) is the administrative and operational facilitator for the Group Practice Comprehensive Care Clinic at the College of Dental Medicine. The GPC is the primary contact for patient communication within the group practice. Responsibilities include management of the group practice coordination of patient appointment scheduling and student clinical scheduling (appointments). The GPC instructs the students in clinical operations and oversees the student business operations daily within the practice tracks missing charges approvals and lab cases. In addition the GPC coordinates with the Group Practice Leader for patient assignment to students to support timely quality patient care while providing optimum educational experiences for students. The GPC also ensures that students follow all clinic guidelines and protocols.Essential Duties and Responsibilities:
- Management of the Comprehensive Care Group Practice consisting of up to 40 students at a time and supporting clinical faculty
- Coordinate patient and procedure assignments in collaboration with faculty
- Manage patient and student clinician appointments.
- Provide consultative guidance to students regarding business transactions
- Engage in and support the process of Risk Management and Quality Assurance
- Facilitate patient record audits
- Act as a liaison between patient student and business office regarding resolution of outstanding balance collections
- Provide group practice report management and followup.
- Lead the Electronic Health Record system business continuity plan within the practice in the event of clinic information system failure
- Serve as a primary patient contact for patient questions or concerns and seeks follow up information as needed to resolve inconsistencies
- Contribute to the patient centered/student centered educational mission of the College of Dental Medicine
- Ensure student clinicians and faculty operate in an organized manner to provide patient care in a safe environment followingOSHAandCDC guidelines for dentistry and blood borne pathogens
- Work independently and as part of the clinic team
- Monitor the indicators of student and patient progress in collaboration with Group Practice Leaders
- Facilitate emergency oral healthcare within the group practice
- Model effective dental teamwork practice managementHIPPA compliance and professionalism for students
- Other duties as needed to contribute to an efficient positive clinical operation
Qualifications:
- Certified Dental Assistant dental office manager or any combination of education training or experience that provides the required skills knowledge and abilities with a minimum of three to five years of relevant experience in a dental or medical healthcare facility preferred
- Excellent written and verbal communication skills. Must be able to effectively interact with patients students faculty and other healthcare professionals
- Ability to understand medical/dental terminology and dental treatment plans preferred
- Experience with Electronic Health Record systems computers telephones printers copiers and general office technology
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race color religion sex age national origin genetic information (GINA) physical or mental disability pregnancy sexual orientation gender identity marital status familial status ancestry military and/or veteran status and/or any other status protected by applicable Federal state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students faculty and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Required Experience:
IC
Employment Type
Full-Time
