Night Front Office All Rounder Night Audit
Night Front Office All Rounder Night Audit
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Description
What we ask of you:
- A genuinely warm & welcoming demeanour
- Personable communication skills
- Energising motivation its infectious no job is too big or too small
- A passion for the industry a want to be the best in service
- Australian Working Rights
- New South Wales Responsible Service of Alcoholcertificate/card
POSITION SUMMARY
- Process all guest checkins by confirming reservations assigning room and issuing and activating room key.
- Process all payment types such as room charges cash checks debit or credit.
- Process all checkouts including resolving any late and disputed charges.
- Answer record and process all guest calls messages requests questions or concerns.
- Coordinate with Housekeeping to track readiness of rooms for checkin.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals departures) identify any special requests and check reports for accuracy.
- Complete designated cashier and closing reports in the computer system.
- Cash guests personal checks and travelers checks.
- Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
- Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time.
- Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Perks Rewards Motivations
- Teamspirited coworkers
- Encouraging leadership
- Discounted room rates on hotels worldwide
- Discount on food and beverages at participating Marriott International hotels worldwide
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Paid birthday leave
- Training and development
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Employment Type
Part-Time
Key Skills
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