Night Concierge Support
Night Concierge Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you a proactive person with good listening skills interested in working for a leading charity in Bristol
We are looking for people to join our Bristol teams as Night Concierges. You will be being joining 1 of our dedicated teams who provide person centered support to people experiencing homelessness in our mixed complex needs accommodation service or our Womens pathway.
Working as a Night Concierge you will:
- Provide a first point of contact and safeguarding to clients at night.
- You may be required to work alone being responsible for dealing with emergencies undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
- Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.
Typical schedule: A rolling night shift rota including weekends and bank holidays usually around 9pm-7.30am with 3-4 days off.
About you
This is a great role to learn about working in the charity sector many of our specialist workers and managers developed a career after starting in Night Concierge roles.
You dont need extensive experience; but some experience of working or volunteering in a similar environment and an understanding of the issues that affect vulnerable adults with mental health support needs will be beneficial.
- If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable adults we encourage you to apply!
- You should have good communication and basic IT skills with the ability to keep records and follow procedures.
- The ability to stay alert and awake during your shift using your initiative to remain calm to identify the appropriate action to take in various situations.
*For posts in our Womens service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.
When youre ready to apply click the Apply Now Button to submit your CV and Supporting Statement.
Closing date: 10 am on 9 June 2025
Interview and assessments on: 24-25 June 2025
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equality Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
Employment Type
Unclear
