ServiceNow Administrator
ServiceNow Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Our client is a leading global insurance player.
Job Description
The ideal candidate will have at least 5 years of handson experience in ServiceNow administration configuration and platform optimization.
Key Responsibilities
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Set up configure and perform daily administration of the ServiceNow platform including overseeing system integrations.
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Identify and resolve errors ensuring adherence to organizational policies and standards in system and database management.
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Provide support to end users IT support teams and vendors involved in IT Service Management including user provisioning.
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Manage the lifecycle of ServiceNow software versions including planning and executing upgrades and conversions.
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Maintain instance security including password standards access control rules user/group access and auditing.
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Monitor and ensure agreed levels of availability security and performance of the ServiceNow platform.
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Oversee the daytoday management of the product service backlog prioritize work remove blockers and ensure alignment with user needs.
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Proactively identify and implement platform enhancements contribute to roadmaps and continuous improvement efforts.
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Develop advanced automation solutions including workflows and system integrations.
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Ensure technical governance and a seamless user experience that aligns with platform strategy.
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Maintain accurate technical documentation and ensure compliance with internal standards.
Requirements
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Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
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At least 5 years of experience as a ServiceNow Administrator.
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Proven knowledge in ServiceNow configuration customization and administration.
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Experience with scripting languages such as JavaScript Glide and working with REST/SOAP APIs.
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Understanding of ITSM and ITIL frameworks.
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Certified ServiceNow System Administrator.
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Experience with integration technologies including Azure Google Cloud LDAP SSO and Active Directory.
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Strong problemsolving analytical and communication skills.
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Experience working in Agile or Scrum environments.
Employment Type
Full Time
