Senior Solutions Engineer - Central Region
Senior Solutions Engineer - Central Region
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Job Description
Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3800 customers including Atlassian NBCUniversal Under Armour Shopify and Jersey Mikes rely on Amplitude to gain selfservice visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust uncover clear insights about customer behavior and take faster action. When teams understand how people are using their products they can deliver better product experiences that drive growth. Amplitude is the bestinclass analytics solution for product data and marketing teams ranked #1 in multiple categories in G2s Winter 2024 Report. Learn how to optimize your digital products and business at.
As an organization we approach challenges with humility take ownership of our contributions and embrace a growth mindset that pushes us to constantly improve ourselves each other and the value we bring to customers and partners.
Amplitudes Commitment to Diversity Equity & Inclusion (DEI):Amplitude believes that diversity enables the creation of better products improves the ability to solve complex problems and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety empathy and human connectionthat will allow employees of all backgrounds to thrive.
This role will support the numerous existing customers we already have as well as help us rapidly build the market. As a Senior Solutions Engineer Central Region you will help guide our enterprise prospects and customers in leveraging Amplitudes platform to create better stickier more interesting digital products. Through the application of our powerful behavioral analytics tool robust A/B testing system and easytouse CDP you will inspire prospects to see a better future that leverages our unified platform. Youll have the opportunity to meet with product leaders data leaders marketing leaders and more! You will help drive business and technical discoveries and lead winning proof steps to creatively position Amplitudes value in the context of their business. In short youll be the face of Amplitude to some of the worlds most interesting and innovative businesses.
As a Senior Solutions Engineer your input and opinions are deeply valued. Youll have the opportunity to influence product direction collaborate with corporate and field marketing and have a huge impact on our business.
As a Senior Solutions Engineer you will:
- Design and deliver worldclass storytellingbased demos run pointed discovery sessions and own proofs of value of Amplitudes solution.
- Couple your product data and analytics expertise to align Amplitudes solution with enterprise customer pains.
- Lead conversations with technical teams on topics such as data import data quality data governance and reference architecture
- Work closely in your day to day with account executives product development engineering and customer success to ensure a seamless buying experience for our prospects
- Advise prospects on their data strategy and growth stack architecture to ensure efficient and highquality results
- Provide guidance on preferred integration methods to technical stakeholders
- Advise prospects on the kinds of data they should be collecting to produce their desired results
- Scope and lead handson evaluations with prospects to inspire them and make them enthusiastic about using the platform.
- Be an inhouse expert in Amplitudes product and stay uptodate on product releases and new features assist in training new SC team hires and hand off wellstructured usecasebased deals to our post sales teams
- Enhance the Amplitude product roadmap forward by sharing product feedback and new requirements from the field back to our product management team
- Travel to customer onsites to deliver demos and to build strong customer relationships.
Youll be a great addition to the team if:
- You have an appetite for learning about the world of product development digital marketing behavioral analytics and data science
- You get energized when you give a demo that dazzles and inspires your prospect (and buries your competition)
- You love sharing your winning strategies with the broader sales and solutions consulting community
- You like to build strategies on how to address new markets and verticals
- You get charged up by the idea of working with a highperforming highlycollaborative highlycommunicative coworkers
- Outstanding presenting skills to both technical and executive audiences whether impromptu on a whiteboard or using presentations and demos.
At a minimum you need to have:
You have 5 years of enterprise software experience including at least 3 years of presales or solution engineering experience
- You have a clear understanding of the modern growth stack including data messaging A/B testing and of course analytics.
- You have technical experience in tools using SDKs and APIs
- You have excellent written and verbal communication skills you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers
- Ability to travel up to 40 if needed
Who We Are
The Company: Amplitude is filled with humble lifelong learners who are eager to help one another and the company succeed. Our values of growth mindset ownership and humility are core to the way we work: were tenacious in the face of challenges we take the initiative to solve problems that drive our shared success and we operate from a place of empathy and openness seeking to understand many points of view.
The Product: Amplitude is a digital analytics platformwe help companies capture data they can trust uncover clear insights about customer behavior and take faster action. This empowers teams to build better product experiences that drive business growth. Were super proud of what weve built and continue to expand: a platform that empowers companies to thrive in the digital era.
Some of our benefit programs include:
- Excellent Medical Dental and Vision insurance coverages with 100 employerpaid premiums for employee Medical Dental Vision on select plans
- Flexible time off paid holidays and more
- Generous stipends to spend on what matters most to you whether thats wellness (monthly) commuter transit/parking (monthly) learning and development (quarterly) home office equipment (annual) and much more
- Excellent Parental benefits including: 1220 weeks of Paid Parental Leave Carrot Fertility Benefits/Adoption/Surrogacy support Backup Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- We were recognized in the Newsweek Excellence Index 2024.
- Our customers love us! Theyve said were the #1 product analytics solution for 15 quarters in a row on G2.
- Were focused on growth. Check us out in Deloittes 2023 Technology Fast 500
- We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world.
- We invest in our people. We offer mentorship programs management training and wellness initiatives.
- We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
- We were founded in 2012 went public via a direct listing in September 2021 and are now trading under the ticker $AMPL.
- Were a global and fastgrowing team! We have employees around the world and offices in San Francisco (HQ) New York Vancouver Amsterdam London Paris Singapore and Tokyo.
- Our mascot is the datamonster who loves to chow down on numbers charts and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status or sexual orientation.
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By applying for this job you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
Staying Safe Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitudeemail address. You can learn more about how to protect yourself from these types of fraud by referring tothis article. Please exercise caution and cease communications if something feels suspicious about your interactions.
Required Experience:
Senior IC
Employment Type
Full Time
