Customer and Data Support
Customer and Data Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position : Customer and Data Support Complaint Management
Location : Birmingham AL
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
40 hours per week Mon. Fri. 8AM 5PM or hours agreed upon with Manager
Job Description:
- Customer and Data Support team member is responsible for managing the clinicalrelated customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions.
- Typically is a college/university graduate or has equivalent experience.
- Has basic knowledge of theories practices and procedures in a job family or skill. Applies knowledge and skills to complete their own work.
- Depends on others for instruction guidance and direction. Develops competence in own area by performing routine work.
- This position will support Integrated Solutions Data and Clinical Support by supporting our user management and customer support across the platform.
- This position will be selfmotivated to develop processes and procedures for user access and management across the Integrated Solutions platform including supporting sites with single signon deployed and hosted solutions.
- Additionally they will support other customer support processes.
- The ideal candidate will have some support experience with other Software as a Service solutions.
- This position also requires a candidate with advanced Microsoft Excel skills. Advanced SQL skills are preferred.
Employment Type
Full Time
