Faculty Operations Assistant
Faculty Operations Assistant
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1 Vacancy
Job Description
The fulltime starting salary is 24814.00 per annum with progression available in the role to 26970.00.
Grade: S4
Permanent Full Time
The Directorate of Student and Academic Services (SaAS) leads on the development and provision of outstanding student facing services. The Directorate is responsible for ensuring that students have an excellent experience and provides services across the student and academic lifecycle from enrolment to graduation covering everything from wellbeing services to ensuring new courses are set up correctly. The Directorate is at the centre of a transformation programme as we seek to make services which underpin our student experience more efficient and effective. Over the next year we will reconfigure the ways we work; reduce silos making better use of systems and improving compliance with regulations policies and processes.
Based within the Faculty of Health Education and Life Sciences (HELS) the work of our Placements Team is essential to supporting thousands of placements each year. As a Faculty Operations Assistant you will help with the operational processes within the Placement Team including student travel expenses absence and uniform processing. Our Placements Team are part of a dynamic and evolving landscape of practicelearning which reaches beyond our many partners into placements within communities across the region.
The post holder will work collaboratively with placement leads to ensure business and support services are effective efficient and sustainable in meeting the needs of our students staff and stakeholders. You will be responsible for ensuring data quality with a right firsttime ethos for all data within their business area. Your responsibilities will also include processing student travel reimbursement claims recording student placement absences managing student uniform and stock control and liaising with relevant academic colleagues. You will also act as a key communication point for the Faculty dealing with telephone queries and liaising with internal and external clients and organisations.
You will be educated to Alevel standard or have equivalent relevant experience demonstrating general knowledge of a technical financial or professional practice. You will be able to demonstrate a high level of digital capability employing a range of IT skills for example Microsoft Office Suite Email SharePoint webbased research databases PowerPoint etc to manage and progress work efficiently. You will have excellent written and verbal communication skills the ability to draft complex documentation assimilate and convey complex information in a comprehensible way and excellent attention to detail. You will be adaptable and selfmotivated with strong organisational skills and the ability to manage a diverse workload according to deadlines.
In return we offer a generous employer pension contribution of up to 16 with life cover and income protection included and a 32day annual leave allowance in addition to the 8 public and bank holiday days. We also operate a hybrid working model that allows staff to combine onsite and remote working where appropriate dependent on work duties. We also provide access to excellent facilities on campus including supportive familyfriendly policies.
If you would like any further information regarding this vacancy please contact .
Please click the below link to download the Job Description:
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Employment Type
Full-Time
