Service Advisor
Service Advisor
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Job Description
About Us
Ed Shults of Warren has been the premier automotive sales and service center in the Warren area for 40 years! We moved into our newly built 30000 square foot stateoftheart sales and service facility in 2019 to continue providing our customers with the experience and service they have come to expect over the years. We have numerous 30 year employees across our departments because everyone here is family! Stop in for a visit and youll see the Ed Shults of Warren difference!
Role
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
What We Offer
- Competitive compensation(guaranteed income plus productivitybased commissions)
- Signing bonus for qualified candidates
- Paid Vacation (after 1 year of employment)
- Company Benefits Medical Dental & Vision 401K
- No cost no debt employee college degreeprogram
- Sales training and support that will provide you with the skills you need to be a top earner
- Stateoftheart sales and service facility
- Professional work environment
Responsibilities
- Oversee flow of Service Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance.
- Clean driving record
- Willing to submit to a preemployment background check & drug screen
To apply by text send the word Apply to!
We are an Equal Opportunity Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
