Learner Success Advisor
Learner Success Advisor
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Job Description
Title: Learner Success Advisor
Department: Customer Operations
Location: Sheffield (Hybrid working with 3 days p/w in office)
Full time permanent
Salary: 26422 basic; commission potential based on delivery of key KPIs
Tes is an international provider of softwareenabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core ensuring they are innovative trusted education solutions.
Role overview:
We are looking for a passionate and driven Learner Success Advisor to support our Tes Institute teacher training programmes. In this role youll be a key player in driving lead conversion and learner engagement across our growing portfolio of accredited courses.
You will work to clear KPIs identifying the bestfit programmes for aspiring teachers teaching assistants and school leadersproactively building and converting pipelines of new learners while delivering a highquality experience.
Key Responsibilities:
Proactively contact inbound and outbound leads to identify and match learners to the most appropriate course.
Build and manage a pipeline of opportunities using channels such as email LinkedIn referrals and forums.
Deliver consistently against KPIs including revenue generation lead conversion and learner satisfaction.
Maintain high levels of productivity and engagement with potential learners throughout the week.
Provide a seamless experience across the learner journey through collaboration with internal departments.
Identify crosssell and upsell opportunities while championing the Tes brand and suite of services.
Translate your enthusiasm for Tes products into exceptional learner engagement.
What will you need to succeed
Proven experience as a Sales Advisor or similar handling both inbound and outbound sales.
Motivated by targets and comfortable in a fastpaced environment.
A consultative approach to sales balancing empathy with goalfocused delivery.
Demonstrated success working towards and achieving KPIs.
Excellent verbal and written communication skills with a natural ability to build rapport.
Organised detailoriented and accountable in managing your own pipeline.
Desirable: Familiarity with the UK or British International Schools market and/or knowledge of teacher training qualifications.
What do you get in return
25 days annual leave rising to 30
5 pension after probation
State of the art city centre offices
Access to a range of benefits via My Benefits World
Discounted city centre parking
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee Assistance Programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu
Who are Tes
Tes has been supporting the education sector for over a century growing and evolving alongside the education landscape. Today we provide digital solutions for school leaders and teachers focused on wellbeing professional development safeguarding SEND flexible timetabling and behaviour management.
With a community of over 13 million teachers and relationships with 25000 schools in 100 countries Tes supports recruitment teacher training professional learning and moredelivering tools and insights that power great teaching globally.
We employ over 600 people across 10 global offices including London Sheffield Dubai Hong Kong and Sydney. Our inclusive and peoplefirst culture is agile supportive and ambitious offering worldclass development opportunities for every member of our team.
Tes Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and encourage those requiring additional support or adjustments during the recruitment process to get in touch.
Other details
- Pay TypeSalary
- Min Hiring Rate26422.50
- Max Hiring Rate26422.50
Required Experience:
Unclear Seniority
Employment Type
Full-Time
