Interviewing various process stakeholders to understand Clients processes and the business requirements which drive them
Documenting existing Clientsprocesses and procedures with diagrams and written descriptions
Identifying gaps in business operations where no formal or consistent process exists
Analyzing processes and recommending improvements or architecting new processes which address any identified gaps and increases process efficiency and effectiveness (business process improvement)
Presenting findings recommendations and work products to various stakeholders and groups within ClientsQualifications
Requirements
Skills Required:
Bachelors degree in a relevant field
A minimum of five years experience working as a business analyst at an organization where IT was the main product/service
Demonstrated prior experience successfully eliciting and documenting business processes
Demonstrated prior experience analyzing business processes and recommending improvements
Strong verbal and written communication skills with experience preparing presentations forexecutives and other senior stakeholders
Strong skills in preparing meaningful and easily understood process diagrams using standard diagramming software such as Microsoft Visio
Basic project management skills and experience preferred
Familiarity with Google Workspace (formerly GSuite) collaborative productivity tools preferred
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