Director of Operations
Director of Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Director of Operations (DOO) is an operationally orientated individual in the companys Long Term Home Health/PDN Division (TS2. The DOO is responsible for ensuring processes are followed per company policy with both field and office staff. The DOO works closely with the Area Director of Operations (ADO) and/or Regional VP and GM of Long Term Care Division (RVPGM) clinical management team and all support departments to provide supervision and direction to the internal staff in order to achieve the offices financial/operational goals objectives and standards of performance this role you will report to the Area Director of Operations.
Duties/Responsibilities:
Provide supervision and direction to the internal staff in order to achieve the offices financial/operational goals objectives and standards of performance
Responsible for payroll frontend billing eligibility and authorizations
Maintains a current awareness of the abilities and limitations of each field/external staff in collaboration with Clinical Supervisor Director of Nursing and operational staff
Works closely with the ADO and/or the RVPGM to attain the agency goals regarding finances staffing and operations
Maintains excellent relationships with all internal and external customers and agencies
Responsible for maintaining compliance with all State Federal local accrediting bodies and company standards pertaining to staffing/intake recruitment screening hiring process and retention
Displays effective management and relationship building skills and strives for attaining leadership status
Develops and refines business acumen leadership and all aspects of customer service for operational staff
Demonstrates knowledge and adherence to the policies and procedures of company and holds staff accountable for carrying out the duties and processes as outlined in company directives/manuals
Maintains active involvement with issues of cost containment effectively utilizes staff within staffing guidelines
Demonstrates an ability to identify and solve problems with initiative/good judgment to reach quality decisions
Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships
Meets all deadlines on special projects as assigned
Maintains confidentiality of all employees patient/client and company issues
Orients and trains operational office staff
Assists in hiring clinical staff maintains human resources requirements along with the People Services Specialist (PSS). Responsible for collecting HR requirements when applicable
Adheres to and promotes the Compliance Plan; contributes to quality initiatives through the PI process
Performs all other job duties as assigned
Required Skills/Abilities/Knowledge:
Demonstrated leadership capabilities in sales and operations
Achieves targeted goals and revenues
Excellent public relations ability interpersonal skills and professional telephone manner
Complies with accepted professional standards and practice with all associated governing agencies
Excellent organizational skills with attention to details and consistent followup
Excellent business decorum and appearance
Excellent computer skills
Travel required
Education/Experience/Licenses/Certifications:
Bachelors degree in Business/Marketing/Communications/Provider Relations (preferred)
One to three years healthcare experience required
Benefits Perks of Joining the Team Select Family
Medical Dental and Vision Insurance
Paid Time Off and Paid Sick Time
401(k)
Referral Program
Pay Range: $85000 $100000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race color religion national origin sex sexual preference disability political belief veteran status age or any other status protected by law. Team Select Home Care is an employmentatwill employer.
Required Experience:
Director
Employment Type
Full-Time
