Our multifamily communities Bridge Pointe & Virtuoso Living Apartments currently have a fulltime General Manager opportunity available.
TheGeneral Manageris responsible for overseeing the operations performance and profitability of multiple apartment communities in their assigned portfolio. The General Manager will ensure that each community is managed according to the policies procedures and standards of IRT and the expectations of both company leadership and residents. The General Manager will also lead coach and develop a team of onsite staff and collaborate with other departments to provide excellent customer service and resident satisfaction.
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Duties include but are not limited to:
- Manage the daytoday operations of multiple apartment communities including leasing maintenance marketing accounting and administration
- Improving the overall financial performance of all properties within their portfolio by increasing revenue and controlling expenses while maintaining Company standards
- Hire train motivate supervise and evaluate onsite staff and provide them with ongoing feedback and support
- Prepare and administer annual budgets and financial reports for each community and provide variance explanations as needed
- Developing and implementing marketing plans catered to the needs of each Community
- Communicating effectively and on a regular basis with Senior Management to provide updates on Community operations and issues
- Ensure that all staff members adhere to IRT Management LLC policies
- Ensure compliance with all local state and federal laws and regulations including Fair Housing laws
- Achieve occupancy revenue and expense goals for each community and monitor key performance indicators
- Establish and maintain positive relationships with owners residents prospective residents vendors contractors and other IRT personnel
- Oversee and approve all leaserelated paperwork and transactions
- Resolve resident issues and complaints in a timely and professional manner
- Conduct regular inspections of the communities and ensure that they are wellmaintained safe and attractive
- Prepare or supervise the timely and accurate preparation of all required reports
- Prepare payroll reporting and verify accuracy of employee timesheets
- Ensure orderly records are maintained on the community
- Review accuracy and receipt of supplies and materials ordered
- Provide approval for invoices submitted for payment
- Coordinate and participate in resident events and activities to enhance resident retention and satisfaction
- Oversee social media presence for each community and respond to online reviews and comments
- Maintain courteous helpful demeanor with owners residents prospective residents coworkers vendors etc.
- Perform all other duties assigned by Regional Manager/Director of Regional Operations
Requirements:
- Bachelors degree or equivalent experience in property management or related field
- A minimum of 5 years of experience managing properties with350 units (combined)
- Strong financial acumen and analytical skills
- Excellent leadership communication interpersonal and organizational skills
- Ability to work independently and as part of a team
- Ability to multitask prioritize and manage multiple projects and deadlines
- Ability to analyze computerized rent rolls receivable and payable reports and monthly financial reporting materials
- Understanding basic use of Social Media (Facebook etc. for its utilization in resident retention
- Understanding of reputation management and familiarity with responding to online reviews
- Proficiency in Microsoft Office and property management software
- Knowledge of local market conditions and trends
- Maintain working knowledge of Fair Housing laws rules and regulations concerning apartment leasing and management
- When required by state the consultant must be licensed and maintain license in good standing
- Complete ongoing company education requirements as requested
- Must have a valid Drivers License and dependable transportation
- Ability to travel day travel and overnight up to 15.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race color religion sex national origin age sexual orientation familial marital or veteran status disability or any other legally protected classes.
Required Experience:
Director