Groups Reservations Coordinator
Groups Reservations Coordinator
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Four Points by Sheraton where timeless classics are integrated with modern details. The atmosphere is honest uncomplicated and casual. Join us as a Groups and Reservations Coordinator in a community of approachable and straightforward talent offering simplified not simple experiences to independent travellers.
Position Summary:
- Handle all incoming calls into the hotel and redirect to each department as appropriate
- Analyse and update all traveller requests that are tailored to their requirements
- Responsible for handling all hotel outlet reservations or traveller orders
- Assist and coordinate traveller bookings engaging with them and exceeding their expectations
- Build and strengthen relationships with existing and new travellers to enable future bookings
- Liase with other departments to deliver service excellence with each traveller experience
- Complete reservation administration tasks and offer general support to the team
About You:
- Strong communication skills written and verbal
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Selfmotivated driven and energized in a fast paced environment
- Armed with smart solutions and a cando attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
Four Points by Sheraton is part of Marriott Internationals Select portfolio which has committed to putting people first for 90 years. Apply now!
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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