GLOBAL REVENUE OPERATIONS MANAGER
GLOBAL REVENUE OPERATIONS MANAGER
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Job Description
WE ARE HIRING A GLOBALREVENUE OPERATIONS MANAGER
Are you ready to join the worlds premier MarTech solution
TLC is a market leader in revolutionizing how brands reward consumer behaviour with experiences. Operating across 14 worldwide hubs our TLC COSMOS Platform connects millions of consumers with over 150000 experience reward venues. We leverage decades of proprietary data to deliver personalized and impactful experiences through impactful consumer acquisition loyalty and engagement campaigns at an enterprise level to the worlds biggest brands
In 2024 TLC partnered with BDCapital a leading private equity firm. This strategic collaboration brings financial backing and expert guidance to propel our market leadership and global expansion in datadriven loyalty solutions. As a result we have a robust and accelerated growth plan over the coming years which presents huge opportunities within the role to directly influence and add value to the business on a global basis.
If you are motivated by a dynamic and entrepreneurial environment passionate about innovating and challenging the norm and operating with a proactive and positive mindset this will be the role for you.
At TLC we believe experiences make life more rewardingcome be a part of shaping that vision!
About the Role
We are seeking an established Global Revenue Operations Manager to drive alignment between marketing sales and client success teams. This role will be pivotal in optimizing revenue processes enhancing operational efficiency and ensuring our teams are equipped with the best practices across our global markets.
This role is perfect for someone from a startup or scaleup background. Youll have the chance to apply your handson experience in fastmoving environments and shape scalable processes that drive real impact. With TLCs ambitious growth plans and recent investment this is a rare opportunity to build something significant on a global stage.
On a day to day basis you will be responsible for:
- Running the global monthy forecasting cycle
- With support of local teams produce a monthly sales forecast using key probability indicators and intel from the CRM
- Mentoring and supporting the local revenue operations individuals
- Building close relationships with the local managing directors to understand their pain and transform requirements into priorities
- Constant improvement looking to optimise use of resources processes tools
On top of being a revops superstar there is also a real chance to be a change agent. You will be involved in supporting the global Revops roadmap lead transformative projects and create meaningful impact. Some of the projects in the current roapmap include:
- Customer journey value mapping
- Market sizing Ideal Customer Profile (ICP) and Persona development
- Account and contact segmentation and scoring
- Marketing automation implementation
- Lead scoring and routing
- Lead Development & Sales Engagement (sequences)
- Win/Loss analysis and reporting
- CPQ (Configure Price Quote) optimization
Who Were Looking For:
- You love driving change We are looking for an independent selfstarter to use their experience of what works (and doesnt) to escalate the speed of change.
- You thrive in fastpaced scaleup environmentsour recent investment means rapid growth!
- You enjoy acting as an advisor not just executing requests but adding value asking questions and making strategic recommendations.
- You love buildingthis role involves creating and refining operational structures from the ground up
MustHave Experience/Qualifications:
- Experience within businesses selling B2B products at enterprise level with a good understanding of associated pipeline metrics
- Proven experience in Revenue Operations Sales Operations or a related field
- Experience working across different markets/departments/geographies
- Strong proficiency in CRM systems (D365 preferred) and marketing automation tools (e.g. HubSpot)
- Familiarity with designing requirements for data visualisation tools (e.g. Tableau Power BI)
- Exceptional communication and presentation skills to work with senior stakeholders
- Ability to prioritize highimpact initiatives in a fastmoving environment
- Detailoriented with the ability to balance accuracy and speed of
- Excellent analytical and problemsolving skills
- Strong ability to influence stakeholders and drive crossfunctional alignment
NicetoHave Skills:
- Project management experience
- Team leadership experience (this role has the potential to evolve into a leadership position!
Heres what weve got to offer:
- Dynamic & collaborative team
- Creative work environment
- Career progression and upskilling opportunities
- Weekly Happy Hour
- TLC Wellness
- Global Clients & Team exposure
- TLC Fun Club & Social Calendar (known to include pizza deliveries!
- TLC Gives Back Charity partner/off site days.
- The Frankies Our very own awards/staff recognition event.
Being a peopleled business we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a world within the world that is free from prejudice bias and inequity.
A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story click to apply today!
We look forward to seeing your application!
Employment Type
Full Time
