L2 Technical Support Specialist - German speaker
L2 Technical Support Specialist - German speaker
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Job Description
Do you have a passion for cloud client engineering in the Microsoft environment Are you curious and do you enjoy inspiring customers with your passion for IT Then we are looking for you!
In the role of L2 Technical Support Specialist you will take responsibility for connecting customer environments to Microsoft Cloud Services and design together with the team the workplace of the future.
At isolutions we are passionate about digital transformation and creating digital working environments that promote creativity enable agile and intelligent collaboration and create positive customer and employee experiences. Our vision is not only to help companies in digital transformation but also to offer our employees a modern workplace and great company culture.
Join an amazing team of strongperforming thinkers and skilled professionals collaborating with colleagues based in Barcelona and Switzerland.
How your day will look like
- provide 2nd level support by acting as the technical expert in the support & operations team
- manage 2nd Level customer issues and problems (Windows 10/11 & Microsoft365
- collaborate with our 1st Level Support DevOps & project squad
- work with 3rd party providers for technical issues or problems
- maintain and monitor the Windows cloud infrastructure for our clients
Your profile
- 2 years of experience in Level 2 Support in the Microsoft environment
- Good working knowhow of Microsoft 365 Windows10/11 & Microsoft Endpoint Manager (Intune)
- A motivated communicative and reliable person who likes to take responsibility and feels comfortable in a lively growing environment
- Fluent level of German and good English skills
- You have a BA/MA in computer science electronics or similar education (Microsoft certifications)
- A university degree in business informatics electronics or similar education (Microsoft Certifications)
- EU citizenship or Spanish work visa
If your experience looks a little different from what weve identified and you think you can add value to our crew wed love to learn more about you.
What we offer
- Permanent contract. Possibility to work from 32 to 40 hours per week
- Competitive salary package plus interesting fringe benefits
- #workfromanywhere in Spain. If you live in Barcelona or nearby flexibility to work from home according to your needs
- Compensation for monthly home office expenses and work set up extension
- Work and evolve with the latest technologies like Power Platform Dynamics 365 Azure etc. from the Microsoft ecosystem
- Structured career development plan based on your professional goals
- Yearly training budget Microsoft Certifications and biweekly Tech Lunches
- Choose your own hardware
- Free language classes
- One additional week of vacation for Corporate Social Responsibility
- Annual team event in Switzerland or Spain
- A dynamic environment and a unique team spirit!
Apply now for this unique Technical Support Specialist remote job in Spain!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
