Office Coordinator - Maintenance at JW Marriott Grosvenor House
Office Coordinator - Maintenance at JW Marriott Grosvenor House
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Job Description
EXPLORE MARRIOTT Office Coordinator for the Maintenance Department
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Grosvenor HouseLocated on Park Lane in the heart of Mayfair our distinguished 5star hotel offers exceptional accommodation epicurean delights and sweeping views over Hyde grand 5star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomescelebrities royalty and business leaders to Mayfair throughout its history and continues to do so.
Position summary
To perform administrative duties in the maintenance department ensuring compliance with systems Marriott processes and UK regulation.
CANDIDATE PROFILE
Experience/Education:
- Previous experience working within a Technical Services Department or similar environment preferred.
- Administrative experience preferred.
- Good level of English essential.
Skills and Knowledge:
- Strong Communication skills (verbal listening writing)
- Proactive and reliable
- Positive demeanor
- Able to work alone and within a team.
- Computer skills required.
- Technical knowledge to effectively support the technical services department.
- Organized and ability to manage time and workload.
SPECIFIC TASKS
The following are specific responsibilities and contributions critical to the successful performance of the position:
- Provide ongoing support to technical services department (TSD) team to drive and work towards common goals.
- To support with any reasonable task that is assigned by the TSD leadership team.
- Support with administrative tasks such as the processing of invoices running monthly reports inputting data handling phone calls obtaining quotes and calling contractors.
- Prepare and review written documents accurately and completely.
- Comply with all quality assurance standards.
- Ensure compliance with both Marriott policies and UK regulation by keeping systems up to date and keeping paperwork organized and filed in a logical order.
Communication:
- Speak to guests and coworkers using clear appropriate and professional language.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings using the callers name transferring calls to appropriate person/department requesting permission before placing the caller on hold taking and relaying messages and allowing the caller to end the call.
- Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness.
- Talk with and listen to other employees to effectively exchange information.
SAFETY AND SECURITY
- To have a good understanding of health and safety always adhere to safe working practices never compromising this.
- Adhere to COSHH safety standards and champion the safe and correct use of chemicals.
- Wear the necessary personal protective equipment (PPE) depending on the task you are undertaking.
- To promote awareness of health and safety. For example fire alert points exits fire extinguishers trip hazards wet floor signs etc.
- To clean as you go to ensure a clean and tidy work area.
- Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment for other team members and guests.
- Report accidents injuries and unsafe work conditions to manager.
- Complete safety training and certifications.
- Employ correct lifting procedures to avoid injury.
- Protect the privacy and security of guests and your coworkers.
OTHER
- To carry out any other duty/function that may be assigned by immediate supervisor Department Assistant Manager Department Head or Executive Committee member.
- To maintain a high standard of grooming hygiene and uniform standards.
- Support all coworkers and treat them with dignity and respect.
- To develop and maintain healthy interdepartmental relationships support team to reach common goals.
- Complies with Marriott International Hotels Limited regional office and hotel policies and procedures.
REWARDS FOR WORK BENEFITS FOR YOUR LIFESTYLE
As a worldclass leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. Youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.
Well support you in and out of the workplace by offering:
- Teamspirited coworkers
- Encouraging management
- Wellbeing programs
- Comprehensive Training and Development program
- Marriott Discount Card enabling to benefits from hotel room gift shops and F&B across 130 countries.
- Recognition programs
- Meals at work
- Uniform
- Enrolment of Perks at Work Access to unlimited deals of retailers and more
- 20 days holiday bank holidays
- Pension & Life Assurance
- Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Employment Type
Full-Time
