Senior Associate Implementation Manager GTS
Senior Associate Implementation Manager GTS
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Job Description
- Join Westpacs Global Transaction Services Client Engagement Team
- Sydney based position
- This role is a Parental Leave Cover Role for a 16month period
How will I help
You will join the Global Transaction Services (GTS) Client Engagement Implementation Team responsible for executing client implementations for transaction banking products for new and existing high value Institutional customers. The Client Engagement business unit focuses on delivering Sales Implementation and Service for our key Institutional clients.
The Implementation Manager role is a clientfacing role responsible for the of payable and receivable solution implementations for transactional banking products. As an Implementation Manager you are responsible for the coordination and facilitation of all stakeholders in the project to ensure solutions are implemented effectively and efficiently.
You will also:
- Help establish an internal project team and use project management disciplines to drive the implementation of projects for WIB transactional banking clients
- Work closely with operational internal stakeholders to ensure accurate and timely processing of requests
- Manage client and internal stakeholder relationships and expectations
- Advise clients and senior leaders on transactional banking products projects and implementations and become the subject matter expert within this field
- Partnering with a Qvalent Business Analyst to ensure seamless customer experience in capturing technical requirements and of digital solutions
Whats in it for me
In this role you will liaise with various internal and external stakeholders including Group Technology Operations Product teams Implementation and Engagement teams as well as Risk and Legal. You will further develop your personal and professional network and you will gain valuable exposure to key client stakeholders. You will also continue to build on your technical and analytical skills which will contribute to further growth opportunities.
Youll play a significant part in the future of a business that has been around for over 200 years. Our purpose is to createbetter futures together. So well back you in the development of your career internal career prospects and flexible working. Youll also keep learning to grow your career backed by a fantastic team of people with a cando supportive structure. Whatever shape your family takes we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions surrogacy and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need
You will utilise existing transactional banking knowledge project management skills to deliver solutions and product implementations. You will have Transactional Banking experience in payments and receivables and the associated systems. You will work in an agile manner but also use other project management methodologies to underpin your project delivery.
You will have the ability to understand client business and technical needs and lead programs of work across complex product and client implementations. You will also have welldeveloped time management skills with the ability to identify competing priorities to achieve successful solutions for our clients.
Additional preferred skills:
- Any project management certifications are highly regarded.
- Ability to build customer rapport quickly.
- The ability to work autonomously and team player.
- Experience or passion for corporate and institutional client centric activities risk and compliance activities and origination support.
- Demonstrate strong customer service focus in all interactions with your customers.
- Demonstrate strong time management organisation and prioritisation skills.
- General knowledge of institutional customers their needs and core products as well as the associated procedures and processes to support them.
- Bachelors degree in Finance Commerce IT or similar.
Whats it like to work there
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers our communities and each other. At Westpac making a difference means creating impact unlocking our own and each others passions and transforming success stories to create better futures together.
As well as competitive remuneration and a great culture joining the Westpac family gives you access to a wide range ofemployee benefitsto help you manage your priorities whether that means family life work/life balance ambition to grow or all the little perks in between.
Well empower you to shape your career path. Through personalised upskilling mentoring and training opportunities youre in control of where you start and how youll grow.
As an equal opportunity employer we are proud to have created a culture and work environment that values diversity and flexibility and champions inclusion.
Hear from some ofour peopleand their experiences working with us.
How do I apply
Start here. Just click on theAPPLYorAPPLY NOWbutton.
At Westpac were all about creating a supportive culture and ensuring our workplaces branches products and services are accessible and inclusive for everyone our customers employees and the wider community. If youre interested in discussing workplace flexibility please feel free to mention it in your application.
We invite candidates of all ages genders sexual orientation cultural backgroundspeople with disability neurodiverse individuals veterans and reservists and Indigenous Australians to apply. If you have questions about the recruitment processplease email.
Do you need reasonable adjustments during the recruitment process
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage pleaseemail
Required Experience:
Manager
Employment Type
Full-Time
