222 E. Central Parkway
WORK HOURS:40 hours per week
(Potential for Hybrid Remote Work Schedule)
Starting Hourly Pay:$22.37
Applicants for Childrens Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION EXPERIENCE LICENSURE CERTIFICATION):
Undergraduate degree in social or behavioral science plus 12 months DHS experience
OR Undergraduate degree in a nonrelated field plus 18 months DHS experience
OR an Associate degree plus 24 months DHS experience
OR 36 months DHS experience or equivalent
AGENCYPREFERRED QUALIFICATIONS:
1 year of experience in Human Services
JOB DUTIES (SUMMARY):
REGULAR AND PUNCTUAL ATTENDANCE IS REQUIRED TO PERFORM THE FOLLOWING ESSENTIAL FUNCTIONS:
Coordinates the referral and authorization for use of diverse community provider
contracted services including but not limited to: inhome services parenting skills
and enrichment transportation visitation drug screens domestic violence
intervention nursing care placement screenings and nurse consultation. Acts as
frontline contract liaison and troubleshooter for provider agencies and agency staff.
Participates in operational meetings with providers. Using independent judgment
reviews forms required for service authorization for accuracy and completeness
processes service referrals provides required information to the contractor and
reconciles invoices for payment authorization. Keeps staff up to date on changes in
services by timely notification to the supervisor for updates to the Resource and
Referral Guide including processes forms and links. Assist staff in understanding
services provided and appropriate utilization of services. Reviews billing from
providers and reviews and stores administrative service reports. Assists the provider
and the Fiscal Department in resolving billing problems to assure proper payment to
the provider. Tracks contract expenditures by funding source and budget. Reports
monthly spending. Manages case service document storage and data entry as needed
per service.
Provides program support and or acts as a liaison for various specialized services
progran1s and projects. May require specialized data entry in SACWIS Childrens
Services SACWIS record review and maintenance and or use of SACWJS Single
SignOn Application Outlook or other scheduling tools Juvenile Court Maintenance
System OnBase and other administrative tools/applications. Acts as a liaison for
enrollment coverage resolution treatment plan review and insurance card storage for
Managed Care Organizations; directly interacts with Managed Care Plan or triages
inquiries. Acts as liaison for annual credit checks for youth in custody; coordinates
with the three Major Credit Bureaus to request credit checks; receive electronic
access to credit bureau files or requests hard copy credit checks as agreed upon per
credit bureau; tracks compliance and distribution to caseworkers; Acts as the PCSA
liaison with Hamilton County Child Care Licensing Program. Responsible for the
SAC WIS clearance and review of the monthly data match review between Child
Care
providers and active Childrens Services cases.
Acts as the liaison with CCHMC and other Medical & Dental providers and JFS staff;
initiates requests to obtain medical records for youth in HJCFS custody including
initial annual and ongoing medical/dental checks; updates SACWIS with all
medical/dental records; corresponds with medical providers and MCOs as necessary;
coordinates and shares information with contracted nursing staff associated with
medical care and records. Acts as liaison with Juvenile Court reviewing Juvenile Court
Entries and recording legal status and changes into SACWIS and recording
Reasonable Efforts statements in SACWIS. Logs reports and files reports with juvenile
court and other case parties.
Acts as liaison to the Ohio Attorney Generals Office regarding fingerprint results.
Schedules Semiannual Administrative Review appointments; generates and distributes
notification letters for SAR participants; may involve coordinating with facilitators
workers and/or managers to address scheduling and notification needs for SARs or
other similar appointments such as family conferences etc.; Processes birth certificate
requests reviews and submits associated invoices maintains birth certificate database
and oversees storage of original and imaged birth certificate. Conducts fingerprint
process for use in determining placement options for children and reviews scans into
OnBase and distributes fingerprint results to staff. Fields inquiries regarding and
schedules Childrens Services disposition hearings
Performs a variety functions requiring interpretive and decision makings skills;
Maintains basic knowledge of all programs and services offered by the agency;
represents agency in lobby (waiting area) locations accepts applications forms and
receipts; refers and assists consumers to the proper location or staff person in the
agency; schedules internal visitation rooms; assists with mailing mandated reporter
letters creating case files making case plan copies sorting and distributing mail and
dependency and administrative order notices; orders supplies and maintains fom1s;
distributes tracks monitors and reports expenditures; oversees requests and
distribution of bus cards; manages annual photo process and storage for children in
agency custody; develops tracking and reporting system for oversight of this process.
OTHER DUTIES AND RESPONSIBILITIES:
Performs other related duties as assigned.
Attends conferences and training.
KNOWLEDGE SKILLS AND ABILITIES: *Indicates can be developed after employment)
Knowledge of: social or behavioral science (e.g. child and family community services social work sociology psychology criminology penology rehabilitation) agency state and/or federal statutes rules regulations and procedures governing delivery of social programs specific to area of employment*. available community resources specific to area of employment*. social services policy and program planning and analysis.
Skill in: Public relations effective oral and written communication SACWIS JCMS Identity and other agency software suites*
Ability to:define problems collect data establish facts and draw valid conclusions. proofread technical materials recognize errors and make corrections. gather collate and classify data. establish good rapport with program participants and/or program recipients. prepare and deliver speeches before specialized audiences. prepare and maintain meaningful concise and accurate reports. learn and use a variety of computer & software systems (spreadsheets databases etc. in the of the job.
PHYSICAL and/or MENTAL REQUIREMENTS:
Lift and carry children child car seats and infant carrier large case files and occasionally push a cart containing case files
Frequently climbing and descending stairs
Sitting for extended periods while working on the computer sitting at a reception desk meetings etc.
Stooping bending crouching
HAZARDOUS and/or WORKING CONDITIONS:
Potentially hazardous/dangerous situations and could involve violent/upset clients
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2509 must be completed at employment and every ten years following including but not limited to the following systems:
- State Automated Child Welfare Information System (SACWIS)
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Public website (WWW.NSOPW) Code 5101:2509 must be conductedfor each prospective employee