German Customer Support Specialist
German Customer Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Woodstock
Fulltime
8am 5pm (Monday Friday)
Salary: R24 000 R25 000 CTC per month depending on experience
About the Client:
Join a leading tech company thats all about delivering topnotch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment perfect for those who love technology and teamwork.
About the Role:
Step into the fastpaced world of tech support! As a Customer Support Specialist youll be the goto expert for customers answering their questions and solving their tech troubles via email and chat. If youre techsavvy detailoriented and love helping people this role is for you!
Why Work for Them:
- Stay updated and expand your knowledge;
- A great environment that encourages growth and learning;
- Enjoy a dynamic job with annual leave performance reviews and skillenhancing courses.
Responsibilities:
- Handle customer inquiries about TV and mobile products via email and chat;
- Troubleshoot and resolve technical issues;
- Keep accurate records of customer interactions;
- Stay informed about product updates and features;
- Ensure software updates are compatible with devices;
- Process repair orders and provide warranty information.
Requirements:
- Minimum 6 months in a similar role;
- Strong problemsolving skills;
- Excellent written English;
- Proficiency with computers and software systems;
- Independent and goaloriented;
- Bilingual candidates preferred especially Germanspeaking with a C1 proficiency level.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
