ServiceNow Solutions Architect Scotiabank 216025
ServiceNow Solutions Architect Scotiabank 216025
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Job Description
Requisition ID: 216025
Join a purpose driven winning team committed to results in an inclusive and highperforming culture.
The Service Management Technology team is accountable for all aspects inclusive of plan build run and technical governance of all technologies used in support of Scotiabanks Service Management objectives. This team provides the technical leadership and strategic vision and planning for the implementation of Service Management tools within Scotiabank. This team ensures that the ServiceNow platform has the capability to support new technologies maintains high levels of systems and platform performance availability and reliability and ensures the overall security of data stored within selected toolsets.
The Solution Architect is a key member of the Service Management Tools team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager Technical Architects and supporting team members to deliver the complete solution for the customer.
Is this role right for you In this role you will:
- Participate in process flow analysis and process redesign
- Provide architecture and technical direction for design and implementation
- Perform custom or OOTB demonstrations as required
- Provide subject matter expertise and industry best practices
- Produce a detailed functional design document to match customer requirements
- Coteam with other Technical Architects to produce a technical specification for custom development and systems integration requirements
- Participate and provide inputs to effort estimates
- Maintain current ServiceNow knowledge through selfstudy and utilization of available training
Whats in it for you
Ideal candidate must be selfmotivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical adept at working in a team environment and able to handle multiple priorities in a fastmoving environment. Additional preferred qualifications are:
- B.S. degree in Computer Science MIS or equivalent preferred
- Advanced experience with ServiceNow configuration/custom development and scoped applications
- Extensive handson experience with clientside development: UI Policies Client Scripts AJAX etc.
- Extensive handson experience with serverside development: Glide Server APIs Business Rules Script Includes etc.
- Selfmotivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Organized and analytical adept at working in a team environment and able to handle multiple priorities in a fastmoving environment
- Broad experiences with a wide range of ServiceNow suite applications/modules (ITSM ITOM ITBM ITAM IRM and SecOps) and Common Service Data Model (CSDM) data framework
- Strong presentation and communication skills
- Ability to understand business requirements and convert them into solution designs
- Knowledge of webbased systems architecture servicebased architecture enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs business constraints and technological realities
- Should have participated in and be familiar with project methodologies
- 57 years of relevant experience in professional services or customer support operations
- 36 years of ServiceNow systems integration and/or implementation experience
- Proven solutions consulting experience
- Ability to work on multiple projects with varying complexity
- Strong problemsolving skills ability to simplify complex solutions
- Preferred ServiceNow certifications (CSA Certified Application Developer and two other CIS)
- Nice to have ServiceNow Automated Test Framework (ATF) experience
- Nice to have development & operation pipeline experience
- Nice to have business architecture experience
Whats in it for you
- Diversity Equity Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through biasfree practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses crossfunctional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
- Community Engagement no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Working location condition: Hybrid
#LIHybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Employment Type
Full Time
