Quality Manager 70304

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a highperformance organization with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3000 employees across operations in North America.

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Onsitefrom the Cleburne TX plant

As a member of the plant management team the QualityManager is responsible for ensuring the proper management of the quality control laboratory as well as the management and development of the quality technicians. The incumbent works in collaboration with the plant management team to address and solve quality issues as needed. The incumbent must also ensure compliance with corporate quality policies and business objectives to ensure the manufacture of products with superior value. The QualityManager reports to the Plant Manager.

What Youll Do:

• Manages and mentors laboratory technicians to ensure quality assurance and quality control of final product and the development of technicians by: 40

• Ensuring that lab technicians are complying with daily required testing methods including:
• Checking the Certificate of Analysis (COA) and testing critical properties of incoming raw materials including: silica cement pulp etc. to that the ensure materials meet the Companys specifications;
• Testing intermediate process streams (testing during the manufacturing process) to ensure that the process is in control and will result in consistent finished products;
• Using mechanical testing techniques including: Threepoint bending test tensile strength test and visual inspections of the surface quality of outgoing product to test quality of the products; and
• Maintaining and complying with the Companys quality standards thirdparty quality agencies such as Intertech Test Services (ITS) and international standards such as the British Board of Agreement (BBA).
• Filing quality records maintaining Excel or Access databases to capture previously stated testing data and acting as a custodian of tests raw materials and product specification manuals;
• Coaching technicians to ensure consistent performance; and
• Providing internal and external technical training in statistical process control quality specifications quality systems and customer expectations.

• Troubleshoots daily quality issues as they arise by analyzing results of data collected from the aforementioned testing methods to solve and prevent future issues by: 30

• Performing root cause analysis on identified issues using a 5Why or Apollo root cause analysis approach;
• Presenting findings from the analysis to the plant management team;
• Eliciting support and resources from the plant management team to find solutions;
• Implementing and monitoring all corrective action and communicating status to the plant management team; and
• Measuring performance of corrective actions by tracking the appropriate data for a minimum of three months to gauge sustainability.

• Supports corporate quality policies and standards to ensure final product meets the Companys quality specifications and customer expectations by complying with the Companys core quality systems by: 20

• Providing accurate daily reports to the plant management team and monthly reports to the Corporate Quality Group on conformance and performance of the facility in:
• Process control of raw materials in the pulp silica and quality control labs (such as surface area freeness and mechanical testing results);
• Waste streams from the sheet machines and finishing lines;
• Top 10 Market Driven Elements (MDE) scores through product quality audits; and
• New Quality Incident Reports (QIRs) due to process upsets or customer claims.
• Coaching and mentoring of employees through technical instruction around the Companys quality systems through monthly training sessions;
• Ensuring overall integrity of the quality system within the business including:
• Ensuring full and continuing external audit compliance;
• Ensuring an effective product quarantine system that does not allow the release of nonconformant material; and
• Providing timely and accurate data to the Claims and Quality groups to ensure accurate claims processing.

• Supports the Companys stated key strategies and business objectives around reducing delivered cash cost introducing differentiated products and growing market share by: 10

• Collaborating on projects related to overall company success e.g. Marketing or Branding changes Research & Development initiatives new product launches such as Linea and continuous improvements such as Zero to Landfill;
• Monitoring and assisting with the design and implementation phases of new process or product technology to ensure required specifications process parameters and capabilities are fully met;
• Assisting with the qualification of new raw materials and raw material suppliers through inplant testing as necessary; and
• Providing ongoing technical instruction to all employees on any relevant process changes or modifications.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties responsibilities and qualifications may be required and/or assigned as necessary.

What Youll Bring:

• Demonstrated and applied knowledge of statistical process control.
• Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel PowerPoint Outlook Internet PhotoShop Minitab JMP Statistical and other proprietary software).
• Demonstrated and applied knowledge of troubleshooting quality issues.
• Demonstrated and applied knowledge of root cause analysis and a proven ability to develop and implement effective corrective actions for issues as needed.
• Ability to understand comply with and communicate the Companys quality policy.
• Ability to assist with qualityrelated training as needed such as how to perform product audits.
• Ability to coach personnel on how to thoroughly investigate process upsets and development of effective corrective action recommendations.
• Ability to manage the flow of all required reports and documentation.
• Ability to thrive in a fastpaced environment and deliver sustainable and superior results.
• Knowledge of paper formation process (preferred).
• Knowledge of industrial priming or painting processes (preferred).
• Bachelors Degree in an Engineering Field or Quality Management. Degree must be from an accredited institution.
• 1 or more years of experience in a Quality Engineer or similar role.
• 5 or more years of management experience in a high volume fastpaced manufacturing environment.

What Youll Receive:

Benefits available include:

• Comprehensive lowcost copay medical insurance; as well as vision insurance benefits for every 30 hour fulltime employee. Insurance starts on day one!

• Life insurance

• Shortterm and longterm disability insurance

• 401(k) Retirement plan that will match 100 of employees saved dollars up to the first 6 of your salary

• Paid Time Off

• 11 paid holidays per year paid vacation including Jury Duty and bereavement leave

• Paid sick leave

• Wellness Program

• Employee Assistance Program

• Parental Leave

• Tuition reimbursement

• Employee Stock Purchase Program

• And moreJH Benefits At A Glance 2025

Apply now and come home to Hardie!

James Hardie Building Products Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color gender sex age national origin religion sexual orientation gender identity/expression genetic information veterans status marital status pregnancy disability or any other basis protected by law.