Senior Sales System Analyst
Senior Sales System Analyst
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Job Description
Datadogs Revenue Operations team is seeking an innovative and passionate Salesforce expert who will impact a rapidly growing environment and its connected thirdparty systems. This individual will proactively engage and support our internal customer needs and ensure we are delivering high quality solutions. They manage all CRM and CPQ configuration maintain existing features/products for the business and partner with stakeholders to design and implement new global initiatives and drive global quality improvement processes.
At Datadog we place value in our office culture the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a worklife harmony that best fits them.
What Youll Do:
- Combine Salesforce product expertise with business acumen and technical skill
- Partner with multifunctional teams: Sales Channel and Alliances Marketing Sales Enablement Product Engineering and Finance to streamline and optimize the processes related to LeadtoOpportunity and QuotetoCash
- Lead and manage the configuration and deployment of our medium complexity CRM and other modules to support sales and support automation
- Perform Salesforce administrator functions including maintenance/updates system backups security roles profiles sharing rules workflows and groups
- Coordinate user acceptance testing (UAT) to ensure requirements are met. This includes tracking issues through to resolution and securing end user acceptance signoff
- Write design documentation and training materials supporting business needs
- Monitor user adoption rates and respond as needed (e.g. additional training sessions wellorganized & informative presentations)
- Mentor other members of the team to maximize the teams overall productivity and effectiveness
Who You Are:
- BA/BS/Masters in Business Engineering or other quantitative field
- Minimum 5 years of direct experience working with Salesforce administration
- 2 years of experience with Flows
- 2 years of experience with Github for deployment
- Keep up to date with Salesforce releases features and best practices. Make recommendations to management regarding implementation as appropriate
- Knowledge of ETL integrations with connected databases
- Experience with Quote to Cash and Channel and Alliances processes in a SaaS & recurring revenue company
- Versatility flexibility and a willingness to work within constantly changing priorities
- Salesforce Certified Administrator or Salesforce Consultant or any other relevant certification
- Ability to mentor and coach other Salesforce admins.
Bonus Points:
- Experience performing CPQ consulting implementations
- Comfortable working in a SOX and Change Management focused environment
- Knowledge of Salesforce DevOps Center or other CI/CD tools.
- Salesforce Certified Platform Developer I or Salesforce Advanced Administrator or CPQ Specialist or Salesforce Consultant or any other relevant certification
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an indepth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program crossdepartmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience:
Senior IC
Employment Type
Full Time
