Guardian ICCS Platform Product Owner

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Guardian ICCS is an Integrated Communication Control System used by emergency service operators across the UK & Europe. We help 112 operators answer calls from the public and dispatch out nearby responders enabling the right response when every second counts.

As our solution has grown from a small startup to one of the leading offerings for Fire & Police agencies our customers now trust us to solve more of their problems. You will help us innovate across the Guardian portfolio by building a more resilient and faulttolerant solution and by building new functionality to increase the safety and efficiency of emergency response agencies ultimately helping our customers save lives.

Job Description

The role of the Platform Product Owner (PPO) is to lead a team of engineers in maintaining and enhancing the core emergency calltaking and dispatch platform. Collaborating with colleagues across Product Engineering Deployment and Hosting the PPO is the key driver of innovation throughout the product by exploring and developing new functionality for missioncritical features whilst also ensuring the products reliability security and effectiveness in highly secure and critical availability environments.

Operating with a high degree of autonomy the PPO will require a balance of business acumen technical skill and product leadership to assist in shaping our future roadmap as we expand into international markets whilst also contributing to our current goals of reducing call wait times in Police Contact Centers through functionality such as livestreaming video AIassisted transcription and summarisation and AIenhanced Audio.

Basic Requirements

The Platform Product Owners responsibilities encompass a wide range of duties including:

• Collaboration and Strategy: Platform Product Owner works closely with a diverse team of stakeholders including engineers designers business analysts hosting and delivery teams to identify and investigate challenges aligned with our mission and vision and then strategically prioritise potential solutions to inform our longterm roadmap.
  
  

• Defining Requirements: We know its impossible to know everything up front but accurate documentation and timely updates of user stories and technical tasks are essential when working in an autonomous transparent and asynchronous team environment.
  
  

• Communication and Demonstrations: The PPO will be required to communicate highly technical and complex topics to both highly experienced engineers and a wider stakeholder group some with limited technical experience. You should be comfortable explaining such concepts both at an accessible level to senior executives and in sufficient depth to enable experienced engineers to implement proposed projects and features utilising prototypes visual designs and technical diagrams.
  
  

• Overseeing Development and Testing: Working directly with a team of engineers the PPO will play a key role in planning refining and developing both conceptual prototypes and productionlevel functionality ensuring that the final solution meets the defined requirements. This also includes overseeing the testing process in collaboration with Quality Assurance engineers and dedicated test teams to ensure that the solution is free of defects in endtoend delivery.
  
  

• Staying Informed: Continuously monitoring the performance of the solution and gathering feedback from users to identify areas for improvement. This involves staying uptodate on the latest trends and technologies in the industry and being proactive in identifying opportunities to enhance the solution and deliver greater value to the user.

This role is primarily remote with occasional travel to our UK offices and sites.

In return for your expertise well support you in this new challenge with coaching & development every step of the way.

Also to reward your hard work youll get:

• Contract of employment (UoP)

• Competitive salary package

• Private medical & dental coverage

• Employee Pension Plan

• Life insurance

• Employee Stock Purchase Plan

• Flexible working hours (start between 7 am and 10 am)

• Strong collaborative culture

• Comfortable work conditions (highclass offices parking space)

• Volleyball field and grill place next to the office

• Access to wellness facilities and integration events as well as training and broad

• Development opportunities

Travel Requirements

Under 10

Relocation Provided

Domestic

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.

We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .