Enterprise Account Manager US - Remote West Coast Preferred
Enterprise Account Manager US - Remote West Coast Preferred
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Job Description
Overview
JAGGAER provides an intelligent SourcetoPay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient responsible and integrated supplier base. With 30 years of expertise we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1300 global employees are obsessed with ensuring customers get full value from our products ultimately enhancing and transforming their businesses. For more information visit www.jaggaer
As an Account Manager at JAGGAER youll be a vital member of our Sales team focusing on a designated vertical. Your primary responsibilities will revolve around account upsells revenue retention customer contract renewals and expanding our presence within existing accounts. You will play a crucial role in capturing total spend and driving customer success.
Principal Responsibilities
Position Responsibilities:
- Deliver tailored account management services to a preassigned vertical of existing customers.
- Identify white space opportunities and business challenges.
- Map organizational influence to enhance customer relationships.
- Conduct quarterly customer reviews to assess performance and identify areas for improvement.
- Challenge the status quo and propose innovative solutions.
- Analyze total spend to uncover how JAGGAER can optimize both upstream and downstream management.
- Lead negotiations and close customer contract renewals effectively.
- Create and implement strategies to safeguard existing revenue while increasing account penetration and customer satisfaction.
- Meet and exceed quota by successfully identifying and selling addon and upsell opportunities.
- Work closely with other customerfacing teams (e.g. Solution Engineers Support Value Consulting) to ensure customer needs are met and that JAGGAERs messaging is consistent fostering strong longlasting relationships.
- Develop and maintain deep knowledge of the JAGGAER suite of products.
- Participate in trade shows and conferences to represent JAGGAER and engage with potential clients.
- Lead or participate in Requests for Proposals (RFPs) for your assigned accounts.
- Utilize Salesforce and Outreach IO for daily documentation and proactive account engagement.
Position Requirements
What You Will Bring:
- 510 years of professional experience in a B2B SaaS environment.
- 2 years of experience with the SourcetoPay (S2P) or ProcuretoPay (P2P) industry.
- Proven experience in account management sales or business development.
- Knowledge of business automation and workflow process development; familiarity with sourcing and procurement processes is a significant plus.
- Ability to cultivate internal relationships within organizations and external relationships with customers and partners.
- Strong communication skills with the ability to present JAGGAER solutions clearly to customers both in writing and verbally.
- Solid experience with CRM software (Salesforce preferred) and proficiency in MS Office.
- Experience with data analysis to inform decisionmaking.
- BA/BS in Business Administration Sales or a relevant field.
What We Offer:
At JAGGAER we are committed to supporting you and your familys wellbeing. Your health is a priority and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical dental & vision plans adoption assistance wellness reimbursements generous parental leave 401(k) matching flexible work options unlimited vacation for exempt employees and more!
Our Values:
At JAGGAER our values shape everything we dofrom supporting customers and collaborating with teammates to building products and fostering our culture.
Be Collaborative: Promote mutual respect work productively with others and share responsibility for success.
Be Accountable: Own your actions learn from challenges and stay proactive to achieve results.
Be Adaptable: Embrace change encourage innovation and stay effective through significant transitions.
EEO:
JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race ethnicity ancestry religion color national origin sex (including pregnancy childbirth or related medical conditions) marital status caregiver status sexual orientation gender gender identity gender expression transgender status sexual stereotypes age genetic information military or veteran status mental or physical disability or other applicable legally protected characteristics.
ACCESSIBILITY:
JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.
Required Experience:
Manager
Employment Type
Full-Time
