Valet Captain ONC
Valet Captain ONC
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Job Description
Location
Dallas Hotel
The Omni Dallas Hotel in the center of the revitalized downtown Dallas is connected via sky bridge to the Dallas Convention Center and close to restaurants shops entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotels associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Dallas Hotel may be your perfect match.
Job Description
The Valet Captain represents the hotel at themain entrance by greeting guests in an enthusiastic and courteous manner.Maintains driveway traffic flow to allow main hotel entrance accessibility aswell as to ensure ample space for passenger and luggage loading and unloadingand offers luggage assistance to all guests.
Responsibilities
- Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
- Engages the guest to provide superior guest service.
- Ensures the valets are staged to maximize the guest experience.
- Manages the traffic at the front of the hotel.
- Coordinates activity in the drive with the Bellpersons to ensure timely delivery of luggage and Valet of guest vehicles.
- Conduct key audit with the Valet team at the end of each shift.
- Maintains the cleanliness of the front of the hotel.
- Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
- Loads the baggage in the cars or taxis for departing guests.
- Maintains a clean and orderly appearance of the work area at all times.
- Other duties as assigned.
Qualifications
- Exceptional customer service skills: smile welcoming attitude ability to engage and make a great first impression.
- Excellent grooming and body language to represent the Omni brand.
- Ability to multitask and work in a fastpaced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift 50 lbs frequently and stand the duration of an entire shift.
- Must be able to drive manual and automatic transmission.
- Must have an excellent driving record.
- Must have a valid Texas drivers license.
- Must be able to work days evenings weekends and holidays.
- Must reside within 50 miles of the hotel.
- Must be willing to subject to a drug screen and MVR background check.
Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
