Director Student SupportServices
Director Student SupportServices
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1 Vacancy
Job Description
Title: Director Student Support/Services
Employee Classification: AP Administrative Professional
Pay Grade: AP 05
Division: Academic and Student Affairs
Subdivision:COE Advising
Department: College of Education
Campus Location: Main Campus
General Summary
Direct coordinate and assess the development and administration of student support and success services across the academic unit.
Principal Duties and Responsibilities
- Provide leadership direction management and assessment for student support and success operations initiatives and activities across the academic unit including prospective student outreach and recruitment current student retention and persistence all advising state licensure/certification and quality assurance systems.
- Analyze data and make datadriven decisions in executing student success strategies for the academic unit and supporting accreditation efforts.
- Manage broader office operations under direction of the Office of the Dean or deans designee and supervise staff members who have direct responsibility for student support/services and success.
- Collaborate with relevant campus and community partners including University advising for student advising across the academic unit including training when relevant.
- Assist with interviewing hiring training and evaluation of professional and clerical staff.
- Assist college leadership in formulating and implementing policies and procedures including budget development forecasting and monitoring.
- Serve as representative on university state and national committees and initiatives.
- Perform related duties as required.
Minimum Qualifications:
Knowledge and skills in college student support and success including academic advising and administrative data analysis typically acquired through the completion of a masters degree in Higher Education/Student Affairs or a related field are necessary.
A minimum of five years of directly related professional experience in college student support/success is required.
Demonstrated contribution to establishing and sustaining a diverse equitable and inclusive educational and professional environment is required.
Preferred Qualifications:
Knowledge and skills of higher education administration and college student recruitment and success including data collection and analysis typically acquired through the completion of a doctoral degree in Education or related field is preferred.
Experience working with academic/professional programs represented in the academic unit is preferred.
Experience supervising and managing professional staff is preferred.
Appointment Percentage:
100
Required Experience:
Director
Employment Type
Full-Time
