Business Development Manager
Business Development Manager
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Job Description
Description
Title:
Business Development Manager
Job Purpose:
The Business Development Manager for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships. This person defines organizational strategic goals builds key customer relationships identifies business opportunities negotiates and closes business deals and maintains extensive knowledge of current market conditions. Meeting these objectives includes the identification of potential accounts and opportunities the formulation of specific account strategies and the implementation of tactics that primarily result in new sales while building longterm productive customersupplier relations. This position confers with other Marken Departments as well as Markens senior management to discuss quotations project management and scheduling activities.
Main Duties and Responsibilities:
- Meet or exceed goals for assigned accounts territory or area.
- Focus on growth of existing business and new customer sales by working to meet business goals set by management.
- Build upon and maintain Markens existing customer base through strong customer service frequent client interaction and technical expertise
- Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure endtoend customer satisfaction and accuracy of all jobs pertaining to clients accounts assigned.
- Lead develop and provide innovative services and technical solutions to clients
- Manage quote requests and client special requests
- Monitor and communicate client pipelines to senior management providing timely reports on activities expenses operations and forecast data for assessment of progress on meeting objectives
- Facilitate track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems
- Identify and recommend solutions to address client loss scenarios
- Conduct market research/ trend analysis reporting for all assigned and prospective accounts
- Share market information (trends competitor information etc. with Marketing and Senior Management
- Assist in managing audits & site visits and addressing complaints with QA / CAPA
- Attend trade shows / exhibitions workshops and seminars
- Arrange client visits dinners outings and quarterly Meetings
- Demonstrate and client contracts CDAs MSAs and Technical Agreements
Requirements:
- Bachelors Degree
- 35 years sales or marketing experience within the Logistics Clinical Supply and/or Pharmaceutical Industry
- High Level of business acumen in both administration and business strategies
- Demonstrated ability to network prospect persuade and develop rapport leading to successful deal closure
- Excellent interpersonal and communications skills surrounding clients
- Strong organizational and time management skills
- Demonstrate strong problemsolving skills and exercises good judgment and appropriate discretion when reaching conclusions.
- Familiarity with Customer Relationship Management Systems (Saleforce)
- Proficiencies with MS Office (Excel Word Outlook)
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a stateoftheart GMPcompliant depot network and logistic hubs for clinical drug product storage and distribution worldwide and supports cell and gene therapy logistics services from clinical to commercial while maintaining the leading position for DirecttoPatient and Home Healthcare services biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.
Required Experience:
Manager
Employment Type
Full-Time
